VanillaSoft
August 19, 2020

VanillaSoft

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

The Development Office at Santa Clara University uses VanillaSoft in the outgoing call center for prospect relationship management. It makes it easy to organize all the information and employee notes in one place, which helps the callers have more effective conversations with the prospects.
  • Notes section, easy to see what other employees think
  • More quick results
  • Increased average gift size
I haven't used any other products

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of VanillaSoft go as expected?

I wasn't involved with the implementation phase

Would you buy VanillaSoft again?

Yes

I think it's well suited for sales or areas where the bulk of customer/prospect interactions is digital.