VanillaSoft Makes My Life Easier
August 13, 2020

VanillaSoft Makes My Life Easier

Bob Brooks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

Our entire organization uses VanillaSoft. I am in sales, so I use it for calling the leads that are loaded into it, as well as managing all of my leads. VanillaSoft also helps sales management by calculating various levels of performance to compare to our metrics. This greatly allows our managers to coach their teams and individuals.
  • VanillaSoft is very easy to read and to navigate avoiding frustrations.
  • Allows auto dial for your VOIP phone saving time that allows more dials.
  • I like the pipeline feature that can be accessed at any time.
  • I can't think of any at present. I know that my company has been very satisfied with VanillaSoft.
  • Besides regular pay, each appointment set pays a bonus, and VanillaSoft allows for fast phone integration and auto-dial to increase dials leading to more sales.
All these systems were great, but VanillaSoft in my opinion is less complicated, easier to use and navigate, as well as VanillaSoft is just as productive, fast and effective as the others are. Their customer support is second to none. I feel very very confident in trusting VanillaSoft for my CRM needs.

Do you think VanillaSoft delivers good value for the price?


Are you happy with VanillaSoft's feature set?


Did VanillaSoft live up to sales and marketing promises?


Did implementation of VanillaSoft go as expected?


Would you buy VanillaSoft again?


VanillaSoft is well suited for lead management and contact phone engagement using scripts, rebuttals, probes, voicemails and emails.

It is probably not well suited for multi-user pipelines because it does not allow viewing for the individual users. They are all incorporated into one file.