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VboxxCloud - For those who know that the famous cloud solutions are not the answer
May 17, 2017

VboxxCloud - For those who know that the famous cloud solutions are not the answer

Tonny Bert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with vBoxxCloud

Used in the company by everyone. For users it makes access/use easy compared with VPN. Users don't have to use their own tools to have the same comfort (OneDrive, Dropbox or Google Drive). As a small company it is the only way to be protected against ransomware. You can restore the versions made before the attack. The costs and procedures that would be needed to organize our own defense is not in line with the main goals of the company.
  • Service. You can mail, chat and call them and they always make time for the questions.
  • Their servers are located in the Netherlands.
  • Administrator interface
  • Reports
  • To use vBoxx you have an interface as administrator. To add a user, you have to use another interface.
  • When you are accessing your files via the web (not via the sync folder on your laptop, pc or tablet), you have to download and upload the file, you can't change it without downloading it. Unless I don't know [how to do] it.
  • Too soon to say
Not used but evaluated:
Dropbox (not secure enough + American servers)
Google (not secure enough + American servers)
OneDrive (not secure enough + American servers)
Tresorit (is secure and has European servers)
VBoxx won because of the availability by mail, chat and phone. That is the only thing that counts during emergencies.
See advantages and disadvantages [below].

vBoxxCloud Feature Ratings

File Sharing & Management
8.8
Video files
9
Audio files
9
Document collaboration
9
Access control
9
File search
8
Device sync
9
Cloud Storage Security & Administration
8.0
User and role management
8
File organization
8
Device management
8
Cloud Storage Platform
9.0
Performance
9
Reliability
9
Storage Reports
9

vBoxxCloud Support

Never expected to receive this kind of service as a small company.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Escalation required
Need to explain problems multiple times
Yes - yes, the day itself, several once. None of it were bugs, I was just in my early learning curve.