Veeam Backup for Microsoft 365 - Overall, a great supplemental product to an existing VB&R customer
September 22, 2022

Veeam Backup for Microsoft 365 - Overall, a great supplemental product to an existing VB&R customer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for Microsoft 365

Veeam Backup for Microsoft 365 gives us the safety of knowing our data in the cloud between Exchange, Teams, Sharepoint, OneDrive, etc., are all being backed up in a reliable manner. Even though the product is separate from VB&R, if you are familiar with that, it is very easy to pick up and be familiarized with the UI as they share familiarities.

The main reason for adopting this software was for migration from on-prem exchange to the cloud, and we are pleased with the results. The different explorers for each application make it easy to find what you are looking for, and restores are quick and easy to get going.
  • Easy initial setup
  • Intuitive backup explorers
  • Helpful support
  • Support for Linux based proxies
  • Implementing native integration into existing VB&R suite
  • Allows us to quickly back up 1200+ objects
  • Able to accomplish 3-2-1 rule with combination of Veeam Backup for Microsoft 365 & VB&R
Our organization already was utilizing Veeam's Backup & Replication solution to help backup our on-prem infrastructure, including our Exchange Servers. Once we migrated email from on-prem to the cloud, we were looking for ways to ensure that our mailboxes were still being protected and backed up. That's where Veeam Backup for Microsoft 365 came in handy. It gave us a platform we were already familiar with and allowed us to achieve exactly what we were looking for while also allowing us to back up our other assets in Sharepoint, Teams, etc.
Once you connect to your org and specify your retention policy, the majority of the work is already done. Creating your backup job and customizing it is extremely straightforward. Between selecting which objects to backup (if not the entire org), any object exclusions, etc. Updates are easily applied and have not caused any issues or headaches as of yet.
There have been multiple times where users have deleted something from their OneDrive that they ended up needing, and Veeam Backup for Microsoft 365 always provided a quick fix in terms of restores. There was a time when a user was accidentally deleted entirely while still an employee, and we were quickly able to bring back their mailbox as if it had never happened.
The flexibility of Veeam Backup for Microsoft 365 restore options definitely comes in handy in its moments. Say you want to inspect an object before sharing it with the user, you can simply send the email or attachment to yourself or locally, ensure that it is something you want your user to have, and then be able to share it with them in a safe manner. Restoring to its original destination is also a simple option, and I have not had a single issue or complaint arise from it; I had no issues with any backup integrity, and the backups themselves have been rock solid without issue.
Built-in explorer is such an easy tool to browse backups within a certain point of time, with easy readability and navigation -- never takes long to find what you are looking for, and the options to restore are all self-explanatory.

Restore Portal is another easy-to-enable feature that allows for self-service restores, which is customizable depending on whether you want actual end users, restore operators, or administrators to have the ability to restore from a web application which can be convenient.
Veeam Backup for Microsoft 365 has been maintained and updated in a timely matter, which is essential with Microsoft constantly changing things. It is good to know that Veeam always takes into consideration some of the changes being made and provides feedback and things end users should expect when a change may affect the way backups work. Technical support is also always handled in a timely matter in my experience, and I never had an issue where I was displeased with the support I received, and I have always had my issues resolved. The knowledge-base articles that they provide on their website also do a good job of painting the whole picture of the product and make it very easy to plan, implement, and administer.

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?


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Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?


Did implementation of Veeam Backup for Microsoft 365 go as expected?


Would you buy Veeam Backup for Microsoft 365 again?


If you are looking for a product to back up your M365 suite, Veeam Backup for Microsoft 365 is both reliable and easy to use. Anyone who is familiar with their other products should be able to pick this one up and get going with no problem. Once your organization is set up, it is also easy to customize your backups and exclude certain users/mailboxes/etc. Their knowledge base also goes into fine details of any limitations, expectations, and requirements, and I would recommend going through everything before making a decision to make sure it covers your needs.

I have not had any hiccups since implementing it a year ago, and all restores have gone smoothly and quickly.

Veeam Backup for Microsoft 365 Feature Ratings

Management dashboard
Retention options
Operational reporting and analytics
Malware protection
SaaS Product Integration
Multiple Data Restoration Options
Data Auditing and Search
Data Storage in the Cloud or On-Premises