There are easier backup solutions, which cost FAR less. Look around and be absolutely sure before buying. It's expensive.
February 13, 2023

There are easier backup solutions, which cost FAR less. Look around and be absolutely sure before buying. It's expensive.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for Microsoft 365

We initally used Veeam for Microsoft 365 to back up our mailboxes, Onedrive, and Sharepoint. it allowed us to restore any of thise services in am acceptible timeframe. It also filled the need for an offsite, cross region backup solution.

Pros

  • Consistent backups
  • No fuss restores
  • Reliable restores

Cons

  • Too expensive for what it does
  • Complicated setup if you plan to create cross region / cross platform sync
  • There's no way to directly archive to S3, if you're doing cross platform redundancy
  • We stopped our subscription and moved to a different, cheaper solution
  • Had to spend too much time to troubleshoot and fix our VM after updates
  • Support is inconsistent, or didn't know the product enough to be helpful
I don't inherently trust any service and like to maintain my own backups. Additionally, we need to have offsite or cross region copies for regulations we must adhere to.
Built in options for cross platform storage and archiving is minimal. The need to fix thebproducr after major updates is frustrating. Support is lacking and uncaring.
We did not benefit from this capability. (Thankfully)
During my tenure, we didnt need to restore in any way more than a direct restore to a mailbox. Which worked well.
The restores are super simple, you can literally kick off a restore and walk away, its that easy. Veeam definitely chwcked the b9xnqhen comes to our ability to comply with governance.
There was a complete lack of caring when dealing with support. their suggestions were didnt help at all. In fact, i felt like i got brushed off. it was the main reason we decided to move on.

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?

No

Are you happy with Veeam Backup for Microsoft 365's feature set?

Yes

Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Veeam Backup for Microsoft 365 go as expected?

I wasn't involved with the implementation phase

Would you buy Veeam Backup for Microsoft 365 again?

No

We used Veeam for MS365 to back up our mailboxes, Onedrive, and Sharepoint. Although it does the job well, there are simpler (and cheaper) solutions. We also synced our backups to an instance in AWS. One of my problems is that there isnt a direct "archive from an instance to am S3 bucket. You need to get creative in order to move the nackup from the instance to a bucket.

Veeam Backup for Microsoft 365 Feature Ratings

Data Center Backup
3.5
Management dashboard
6
Retention options
1
Encryption
Not Rated
Enterprise Backup
3.0
Operational reporting and analytics
3
Malware protection
Not Rated
SaaS Backup
3.3
SaaS Product Integration
4
Multiple Data Restoration Options
1
Data Auditing and Search
3
Data Storage in the Cloud or On-Premises
5

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