Veeam - amazing product!
March 26, 2024

Veeam - amazing product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Data Platform

We use it to back up servers at regular intervals and for on demand backups before performing upgrades to roll back from in the event of failure. We regularly test our backups and have had the "opportunity" to restore from backups numerous times and never had any failed recoveries. We've also run servers directly from their backup images and transitioned them, live, back to production.
  • Backups
  • Managing those backups/scheduled tasks
  • Restoring from backups
  • Running backups live from those backups
  • Software support is great; the few times we've ever needed them they've pulled through
  • A change to the interface for mounting then recovering individual files or folders feels clunky but it's the only complaint about the software. It works, the process just isn't as smooth as I'd like.
  • An inline product update from an update button rather than going to the Veeam page to download a new setup file would be pretty slick, not a deal breaker by any means though
  • It would be pretty neat to have an inline tech support data upload, provide a ticket number and have the support upload go directly to Veeam rather than taking that archive file and uploading it to the ticket via the web portal
  • Virtualized workloads
  • Endpoints and physical servers running Windows & Linux
  • Cloud-hosted VMs within AWS or Azure
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
  • Automating test restores to validate recoverability
  • Immutable storage to protect against ransomware
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
We're right around two dozen virtual servers now that Veeam protects for us and we didn't ever expect to have this many. New services have driven our virtual server count up from what we started at, we never envisioned Veeam would be helping us maintain so many servers and services.
  • Protecting our customer's email has been a breeze with Veeam! It gives us peace of mind that the data is safe and easily accessible.
  • Protecting (and restoring when things have gone south) our half dozen mission critical software for managing and monitoring our network
  • We have a few physical endpoints we back up with Veeam and they're just as easy to restore or pull files from as needed as the virtual server backups are
We were bare metal until around 2013, backups and restoes to servers/services were painful and slow. We tried other virtualization backup software and weren't really happy. We made the swap to Veeam due to a suggestion from a friendly customer and haven't looked back since. Veeam has been able to meet and exceed all our backup expectations/needs.
Our group in particular does not use Veeam for cloud backup at this time but it is something that we have in our sights. We have a friendly entity that is using Veeam for immutable storage with a cloud provider and they are feeding us good vibes about the process.
We have not used this yet, it's something that we have looked at though.
Veeam, in our opinion, stands taller than Acronis in functionality. While they both have a very similar setup we found that Acronis just didn't perform backup or restore jobs as quickly as Veeam. The NAS storage options were configured the same for both software applications and Veeam simply outperformed Acronis in every area.

Do you think Veeam Data Platform delivers good value for the price?

Yes

Are you happy with Veeam Data Platform's feature set?

Yes

Did Veeam Data Platform live up to sales and marketing promises?

Yes

Did implementation of Veeam Data Platform go as expected?

Yes

Would you buy Veeam Data Platform again?

Yes

VMware vSphere, SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds Network Configuration Manager (NCM)
We have a small deployment with a handful of physical hosts and two dozen or so virtual servers. It's been a perfect fit for us to manage all those backups and to restore entire systems from or even pull specific files/folders from a backup as needed if just a few things need changed/rolled back.

Veeam Data Platform Feature Ratings

Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Platform support
10
Retention options
10
Encryption
10

Using Veeam Data Platform

5 - Our IT/network management groups are the users/administrators for our Veeam.
5 - Supporting Veeam depends on your setup; remote NAS, cloud storage, where your servers are, etc. It's a simple or complicated as your virtual/physical server deployments are.
  • Physical server backup/protection
  • Laptop backup/protection
  • Network monitoring backup/protection
  • Virtual server backup/protection
  • It's been great for protecting our laptops, that wasn't something we had looked at doing in the beginning
  • We may eventually move into the cloud space for additional backup repositories
It works, it's easy to use and the support is great. We have no reason not to renew or to look elsewhere.

Evaluating Veeam Data Platform and Competitors

Yes - Acronis. We replaced it with Veeam per a recommendation of a friendly entity and have never looked backup. They're similar in setup but Veeam performs better for us.
  • Other
Overall performance, scheduling/maintaining backups, browsing the backups, restoring the backups and running backups live from NAS.
Nothing, Veeam was easy to evaluate, install and implement!

Veeam Data Platform Implementation

Read the Veeam setup requirements well so you don't end up having to change protocol and move your storage around. Use the database backup built into Veeam Backup and Replication to have a copy of your job/backup/storage configuration.
Change management was minimal - Knowing how much I/O you need for the number of concurrent backups you're making and then having enough overhead to maybe run a server from backup while making backups can go a long way.
  • Network bottleneck was our biggest issue; we really needed a 10gb connection on our NAS
  • Setting storage up properly - i.e. protocol support by NAS and what Veeam recommends you use
  • Determining how much space our NAS needed and how many snapshots/backups we could host

Veeam Data Platform Support

They've never not been able to resolve an issue that we've had and they've been quick to respond with questions and resolutions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We did not purchase premium support, the base level has been enough for us to date.
We had an issue where none of our virtual servers was backing up and it ended up being an issue with our VMware that the Veeam tech identified and was able to help us correct!

Using Veeam Data Platform

The way the software is set up with the Veeam agents you can scale it as large or small as you need to fit your environment. The licensing isn't overly complicated either, making that scaling more manageable.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating a backup job, complete with application awareness configured
  • Maintaining backups/checking job status for success/failure
  • Restoring entire systems or specific files or folders
  • Running a server from a backup and transitioning it back to live to recover a failed server
  • It's a little clunky mounting a backup to procure specific files or folders and then unmount it after the fact, that one aspect of the system could use a little bit of change