Great tool! Need to keep up with enhancements to stay relevant and competitive
September 30, 2021

Great tool! Need to keep up with enhancements to stay relevant and competitive

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeva Vault

My organization uses Veeva with our client(s) in the Pharma industry for content and campaign management and communicating approvals across partner agencies. From early collab documents through 2253 submission, Veeva is the lynchpin in collaborating across agencies and client groups for an effective, single source for campaign planning, creation and approval.
  • Document management
  • Multi-agency notifications
  • Approvals for appropriate teams
  • Tasks cannot be requested, so outside communication is needed
  • Notifications or tagging of external email for follow up
  • Rendering issues on document visualizer after upload creates delays in approvals
  • Improved collaboration across agencies to reduce build times by 70%
  • Version control maintains accountability for changes/approvals
  • Render issues in the platform delays approvals when HTML is correct but rendering is not
Veeva Vault is one of several solutions that are in place for specific offerings and client work to effectively meet client expectations and effectively collaborate across agencies and internal teams.

Do you think Veeva Vault PromoMats delivers good value for the price?

Not sure

Are you happy with Veeva Vault PromoMats's feature set?


Did Veeva Vault PromoMats live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Veeva Vault PromoMats go as expected?

I wasn't involved with the implementation phase

Would you buy Veeva Vault PromoMats again?


As a leading platform for the Pharma space, Veeva Vault is a fantastic option if clients/your company is maintaining a focus on continuous improvement as the tool is updated and enhancements are released. As with all things tech, if the instance you have is dated or uses older capabilities, it is a challenge to maintain competitive speed to market. “More, Faster, Cheaper” is dependent on your tech stack and your willingness to accept the challenges and pain of releasing new functionality. Veeva can offer these capabilities but executing on rolling more contemporary solutions is the keystone issue whether Veeva will be a tool or a risk to your team.

Veeva Vault PromoMats Feature Ratings

Content capture & imaging
File sync, storage & archiving
Document management
Records management
Content search & retrieval
Enterprise content collaboration
Content publishing & creation
Security, risk management & information governance
Contract lifecycle management
Not Rated
Automated workflows
Artificial intelligence
Not Rated
Mobile support
Not Rated