Workfront Reviews

502 Ratings
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Score 8.2 out of 100

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Reviews (1-25 of 333)

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October 01, 2020
Carmen Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently, Workfront is implemented in the entirety of my company, because it has behaved in an absolute way to allow us correct administration of tasks and correct monitoring in each one of the projects that we have in our company. In my sales area, this platform has been extremely important, because it has helped us manage each of the activities that our colleagues who are within the sales area must do, as well as allowing us instant communication with each of the areas of the entire company, in order to prioritize each of the tasks, and know the fulfillment of each of them. Project management on this platform has been much faster and more reliable, since we have been able to enjoy a panel in which the progress of all our projects is reflected, and what the possible result of that project would be.

I am very grateful to Workfront, because it has adapted quickly to our company, and especially it has adapted quickly to our sales sector. We can manage sales in a better way since we accomplish all tasks and activities in record time.
  • It offers an expanded panel where changes are reflected in real time about the projects that are in progress, in this way all those belonging to the corresponding area will be able to see the progress without any delay.
  • It offers the ability to communicate between the various areas of the company, which helps because tasks can be managed in a better way and group participation can be more consistently within the areas where it is being used.
  • It is very easy to configure and to implement in its entirety. In addition, it offers a fast creation of reports, which allows the final information of each project to be reflected in each report quickly.
  • One of the main negative factors that this platform has is the fact that its Enterprise plan is much more expensive than some other platforms that offer similar services. Therefore, my recommendation for the vendor of this software is that they offer better prices for this plan so that users can access the service, which is really beneficial, without having to pay so much.
  • The Gantt chart is very complicated to handle, and its structure is quite complex for users.
The main reason why I would recommend Workfront for any colleague of any company is because this platform is capable of ensuring that each of the users can be in constant communication and can maintain correct administration in each of their activities. I consider this factor very important because it completely organizes the companies, it achieves that the projects and tasks can be combined at the exact moment and each of the schedules can be given at the appropriate time.
Read Carmen Rodriguez's full review
September 14, 2020
James Egan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Workfront is being used to manage cross brand projects after a merger. It allows both teams to run seamlessly where due to ongoing security concerns it has not been possible to use the GSuite solution that we use natively.
  • Real time project changes, when a project manager updates a request then I am notified immediately.
  • Creates a broad spectrum approach where it is easy to communicate with other business users who may be outside of the initial project scope
  • Allows post project time/cost/benefit allowance for stakeholder reporting and future project manpower and time planning.
  • New user setup could be a bit easier, this could be a Microsoft issue though.
  • Some navigation is a little bit convoluted.
  • Enterprise pricing could be better compared to some alternative products.
It is great for multi stakeholder projects across multiple departments, maybe not so great for one man bands and the like as quite expensive.
Read James Egan's full review
September 21, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Workfront is being used in our company to plan projects that guide growth strategies and development of business processes. Project management is simple, it supports resource management and control of project development. Workfront prepares daily work reports, you can manage assigned users, manage events and more. It is ideal for organizing teams that share tasks to complete a common goal or project.
  • Workfront has a nice interface and it is especially easy to get started with development projects.
  • You can easily configure dashboards and monitor planned activities.
  • Create to-do lists to organize and customize the workflow for each project.
  • It allows integration with other tools for collaboration throughout the organization and the exchange of information.
  • It features easy-to-define templates for to-do lists and projects.
  • The best features are project organization, calendar, and email integration.
  • The only thing that I didn't like so far is that creating new templates is very complicated.
Workfront is quite customizable. It allows you to create tasks, start reports and evaluate the progress of projects is easy and fast. Issues can be effectively tracked throughout the development lifecycle. Adding new users and collaborators to projects is very simple. It integrates with other common tools, which adds an added benefit to this.
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September 25, 2019
Pricillar Nyokabi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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There's a lot I love about Workfront. As someone who works on the creative services side of the business, Workfront allows for an orderly intake process using its custom forms (a questionnaire) that allows the project manager to identify the exact asks that are being made. Workfront allows us to easily flip requests into full blown projects, using its task feature to assign each user their own role in the larger project. From a creative perspective, I can use agile project management and set tasks to happen concurrently, or waterfall project management and customize tasks so that one task cannot be started until the previous task is complete. Overall, Workfront offers a really clear process that creates the accountability throughout my team's creative process.
  • It's easy to stay up to speed with and make changes based on system changes and your organization changing.
  • The support team is very nice and professional.
  • Setting up can be time consuming if you don't already have a process in place.
  • Plan on user adoption to be your biggest hurdle as people are uncomfortable with change.
This software works great to track your KPI's and to update and monitor your progress on any assignments that are assigned to your and projects you are working on. For simple to-dos and assignments and tasks, etc. it's really effective with a pick list of choices to choose from to update the status, upload files, log hours work, comment, etc. and inform business stakeholders requesting on the progress of a given workfront request it is less appropriate when it comes too it being complex at first, especially if you don't have any training. Like anything newly learned, it takes time and if you're not experienced with project management software you may find yourself in a bit of frustration using it.
Read Pricillar Nyokabi's full review
October 13, 2019
Amy Sternin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Workfront is being used across the IT organization for tracking and managing all IT efforts that require more than 80 hours of work. A few additional departments have implemented Workfront with varying success for groups of < 20 users to track business type products. The problem it addresses is that all projects are contained in one central location, with the ability for both IT and business stakeholders and management to be able to easily view project status and progress.
  • Workfront is easy to configure to send out reports on either an adhoc basis or regularly scheduled.
  • Workfront has features to customize notifications so that when various events are trigged, you can configure emails and alerts to keep both IT and business people informed.
  • Workfront can generate custom charts and graphs to help provide stats on resource usage, product categorization, etc.
  • Ability to customize easily to your companies terminology.
  • The gantt charts are very hard to work with and modify.
  • The methodology/tools are geared toward a non agile development shop.
  • A one page executive status or summary would be extremely helpful, but does not exist.
Customers that do not use an agile methodology would find Workfront a decent tool. It is especially helpful for larger IT groups and companies that want to have visibility to projects both for IT staff as well as business users. For a company that wants sophisticated dashboards, Workfront is not very impressive in that area.
Read Amy Sternin's full review
September 11, 2019
Alexander Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Workfront is being used as a project management suite, aiding our project members to work in an agile way effectively. The tool my team and I use most frequently is the issue tracking, which is invaluable as a developer.
  • Ease of use, nice layout, and good colours.
  • Most features needed are out of the box, little need for an external solution for project management.
  • Graphical representations can be automatically produced from data rather than manually configuring them.
  • Other project management tools, though they may be limited, offer excellent solutions for free.
  • Workfront benefits from large teams, rather than smaller more intimate teams.
  • Not the easiest to pick up for brand new users compared to simpler competitors.
Workfont is well suited for large teams, especially those working across departments. If you have a large consulting team with functional and technical staff, it's a great place to manage all of the staff under one roof.
Read Alexander Cooper's full review
August 03, 2019
Faith Mutheu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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As part of the organization’s beta-test team that experiments with different project management tools, Workfront software has proved to be the best project management tool. It is an expansive tool that can be customized with ease to achieve a wide variety of tasks. With Workfront, transparency in projects within the organization has improved, and we've seen the smooth flow of communication when implementing a new project realized.
  • Time management solution: Time is an important resource in an organization, which has been achieved with this tool. This has made it easier for this organization to achieve its goals and objectives.
  • Data Management: with Workfront, our staff members can view, customize, and manage project reports effectively.
  • Project planning: Workfront allows the project team to have a systematic arrangement of activities. This makes it easier to meet project deadlines with the necessary quality.
  • Compared to other project management tools, Workfront is not a user-intuitive platform because it requires training periods for the end-users.
  • It has a confusing user interface, which makes it hard for new users to adopt.
  • Being an expansive and a large program, executive updates are somehow difficult with this tool.
There are times when a project has a limited timeline and calls for dedication and struggle to meet the deadlines. It is the rush which is involved in that process that may lead to poor quality projects. However, with Workfront, the project can be rushed to meet the deadlines with the required quality. This is in consideration of the fact that Workfront provides the easiest way to manage time.
Read Faith Mutheu's full review
October 01, 2019
Gabrielle Wayman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Workfront is primarily used to track and manage tasks associated with larger cross-functional projects across the company. It allows us to track time spent, raise issues, submit new requests, and keep an eye on progress to goal. Our project managers don’t utilize it to its fullest extent of capability, which leads it to become more of a to-do list, but it has more advanced functions like budgeting and reporting that would be useful.
  • Alert individuals or groups to new activity towards task completion
  • Remind users of overdue tasks
  • Flexibility to assign new users/contributors
  • Upload documents
  • Integrate ProofHQ for client approvals
  • Do not like how easy it is for tasks to “get lost” in the My Work section.
  • Frequent minor glitches
  • Sometimes have difficulty uploading files
With a stronger project management office, workfront would work very well in Agile development environments. It’s also good for campaign calendar execution and could be a great tool for waterfall-triggered editorial management.
Read Gabrielle Wayman's full review
August 07, 2019
Alfred Titus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Workfront is used in this organization to facilitate different working projects. It is the main tool of recording and coordinating all the projects in progress and posting updates in regard to timelines. We all trust in the efficiency of this software as far as coordinating project team members are concerned to enable us to meet project
deadlines. Through its tracking features, accountability for all requests and
transparency of all the tasks has been realized.
  • With Workfront, its very easy to come up with templates from the previous projects incase they are related
  • Projects can be easily set up with everything on the same page without rushing back and forth for different sections
  • It has been developed in a way that understanding project visuals, assigned people and due dates is easy and straightforward
  • Workfront does not have a native Digital Asset Management features which should have been integrated to make the software more attractive and improve its usability
  • Some of the very useful visuals of Workfront have been buried in its navigation which makes it hard for new users to use it
  • The software tends to send too many emails which may get ones mail account flooded
Honestly speaking, Workfront is a well suited project management tool because it has been developed in a way that the user doesn’t have to have a six-sigma black belt in managing projects. However, the software is less suited for complex projects because its bug tracking features are sophisticated to handle such projects.
Read Alfred Titus's full review
August 28, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It was being used by project managers at my firm to manage project schedules and budgets, with a web based tool that allowed for multiple projects to be managed at one time, from one application and easy measuring of project health at the portfolio level.
  • Handles management of multiple projects in one location
  • Stores all project details in the cloud
  • Provides access from location with an internet connection
  • Configuration and project setup feel a little bit more complex than they could be and that I’ve experienced from other tools
  • There was a learning curve by Some members of our team which slowed the adoption
  • There is so much functionality that it can almost feel overwhelming
Workfront is great for managing multiple projects of a complex nature. It manages resources well. Things like project budget and schedule and workforce and materials can be handled simply. Gantt views are easy to run and reporting out of the box has some useful features that made me shine with minimal effort. That being said the user interface can feel less than intuitive. With so much functionality in one tool, it is a blessing and a curse.
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August 25, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Workfront is being used to manage marketing project requests and execution. It seems to address the problem of needing a collaborative space to execute on marketing deliverables.
  • Workfront is great at task management and project timeline planning. It has the capability of having different layouts and views for different users.
  • The reporting capabilities of Workfront are incredible. The system presents data in an easy to understand format.
  • The overall setup and configuration is more confusing than it should be. Once it is set up, it seems to work well, but setting up the system and ensuring that everything is connected is harder than it should be.
  • The focus on individual projects instead of overall campaigns is a drawback. Requests are linked to individual projects. This makes it hard to link requests to multiple projects that could be part of an overall campaign request.
  • The overall look and feel of the program is becoming a little dated compared to competitor programs.
I would certainly recommend Workfront for project management solutions. It is easy to create tasks and manage documents and approvals within the program. However, I think the overall user experience of the system could be improved. It seems to be getting dated and the configuration and management of the program can be very messy and complicated from the back-end.
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August 11, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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We heavily use Workfront as a project management tool for our Biz-Ops department. It's very easy to use, and the reporting allows you to get in-depth on what is the current status is for each product. We use it to proof our projects and manage our resources/workflows. This software has been vital to keeping our biz-ops employees on track.
  • The reporting is very robust and easy to use. You can literally report on anything you can think of.
  • iT Creates transparency for all of our employees and how they are doing on their projects.
  • Allows you to track activities in real-time.
  • There can be a steep learning curve, as this software has so much to offer.
  • There's no integration with Gmail.
  • It takes a while to set up the integration and to get all the features set up correctly.
It's well suited for businesses trying to create uniformity for projects, especially medium to large size companies. It works very well for team collaboration and keeping employees on task. It might not be the best software for small businesses or small teams. This software can be expensive, making it not a viable solution for businesses that are on a budget.
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August 09, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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It is currently being used within a couple departments, but we are looking to expand to other ones. It helps us with initiating projects. We get more details on the PRFs for new projects. Its transparency allows a better view of the project and its status. It also allows to see any comments, or approvals where teams can communicate with one another. HQ proof is also useful as all comments are incorporated in one document, so they can be analyzed by the reviewer.
  • Transparency: approve/ reject buttons with comments visible to everyone on the project. Proof HQ. Status updates visible to everyone.
  • Notifications.
  • Flexibility. Allows to adjust settings, views and how projects are run
  • Easy on the eye! User friendly
  • Fast. Hardly any freezing.
  • Implements project management ideas. This allows for better project tracking and managing
  • Date adjustments. When one task is completed earlier, the dates could adjust from when it was approved taking in the amount of days per task.
  • Notifying the project owner when documents are uploaded
  • Overall cons are small but would make the work easier and initiate a faster response.
It works great for smaller to medium projects. I am not sure how it would be on more complex projects, but I am sure it could be adjusted.
It works well for projects which have documents to be reviewed. It is great for following the progress of the project. I am sure for a tool to track teams and internal project stakeholders it works well! It manages all the approvals, tracks the work, and allows for communication. I am not sure how WF would behave if there were more stakeholders involved, like procurement and client facing.
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July 12, 2019
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I work within a beta-test team for my organization that experiments with several project management tools. We are currently in the midst of implementing Workfront throughout many of the admin areas within the company. While many project management tools specialize in different things, the goal of our company has been to consolidate and streamline our project management options. Therefore, Workfront has become an important tool/project for our company. Workfront is extremely expansive and can be built in order to achieve a wide variety of specific tasks. Moreover, Workfront enables transparency and allows teams to more clearly communicate workflows and responsibilities.
  • Time management resources are incredibly efficient: One can utilize the platform to give realistic work goals and objectives.
  • Data Management: Workfront enables users to view custom reports, manage projects costs, and much more.
  • Project planning is extremely in depth: One can set and visualize projects in a variety of ways.
  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Workfront seems to be incredibly useful for individuals who manage multiple implementation/project management opportunities. Due to the required upfront training, there can be a lot of development costs associated with transitioning a large user base over to this platform. I view Workfront as a tool that enables a small number of power-users the ability to manage their projects with the utmost detail. I do not see Workfront as a necessary tool for those with only a handful of projects on their plate. This is a project management tool for those who need extremely detailed timelines.
Read Joshua Melder's full review
July 20, 2019
Jen Aguirre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Sierra Nevada Brewing Co. is a craft brewery with a large portfolio. Our Workfront use started in the Graphics department to manage incoming graphics requests, and has started to catch on across other departments (such as Legal and Supply Chain) in order to keep each other well-communicated on high-level projects. It eliminates the "off the record" background chatter and consolidates all of the information we need into one centralized place.
  • Helps organize projects and workflow.
  • Templates save time and error.
  • Seamless communication across the board.
  • Provides accountability.
  • It is difficult and time-consuming to learn the interface, and is therefore difficult to get people on board. Employees often miss projects because of the complexity of "Workfront Home," so we use Legacy. It would be nice to be on the most up-to-date version of the interface, and I really want to see the New Workfront Experience. However, we have had no info about this launch since LEAP.
  • The DAM is slow and clunky. I have been told that Workfront Library is where Workfront's focus is now driven, but there is concern about whether it has a lot of the same functionality as the DAM. For example, dynamic templates are necessary to what we do for our sales team. It may also be expensive to transition.
  • The overarching concept of Workfront is daunting and hard to sell to other departments.
I absolutely want all of my colleagues to be on Workfront, especially those within my organization. I am willing to get as many people on board as possible, because all it does is make my job easier if I'm not tracking down answers and info via email.
Read Jen Aguirre's full review
July 19, 2019
Hassan Siddiqui | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize the device to deal with all site advancement ventures (undertakings, assignments, plan, LOE, execution announcing, group the board, and so on). It helps with time logging, Agile burndown, Kanban, worker following, and charging-- practically every part of our business. Likewise, all correspondence for the undertaking lives in a single spot for everybody on the venture, so you don't need to be stressed over dropping or being unaware of present circumstances by means of messages, like previously. Client reception has been gratitude for the extraordinary training camp preparing me as a framework administrator. Workfront gives you a chance to turn into an SME and become more acquainted with the framework effectively, without continually evolving it or giving straightforward changes that don't intrude on your everyday work.
  • We are utilizing four unique stages in our organization to deal with the admission, arranging, and execution of undertakings (ServiceNow, exceed expectations, Smartsheet and Microsoft Project). Getting down to 1 single stage has been a lifeline for the groups that I am on for my organization.
  • We had the option to prepare our submitter on one framework, fabricated our very own work processes, and afterward convoluted and prepared our PM's on a similar framework. One Pro I adore is that we can make changes and upgrades at the drop of a hat (well, with the preparing of time), versus ServiceNow, where it took us 2-3 minutes to just change a field name
  • Additionally, we appreciate the time and consideration that Workfront has given to my organization. They listen well and issue fathom close with us, not only for us.
  • I truly like the authoritative components, but building layouts takes a ton of time. However, once they're fabricated, it makes it simple for mass altering and changing over solicitations into undertakings.
  • When it was first actualized, the organization wasn't ready outside of the Marketing division. In the wake of going to Admin Boot Camp, I made a staff preparing system and now client appropriation is a lot higher. I particularly love the inheritance of ventures.
  • You can allude to earlier years for repeating occasions/ventures. The help group is exceptionally decent and proficient. Of late, the group has offered calls in the wake of submitting tickets, which I incredibly value. It makes it much more clear on the two closures. Likewise love that all archives, refreshes, and so on live in one spot and not in many disconnected messages.
Workfront has the capacity to alter the product to fit inside your business tasks. It is anything but one-size fits all where you need to change your organization's tasks to fit inside its capabilities, like with other PM programming. As for the revealing usefulness, and the capacity to construct custom reports-- once you figure out how to utilize it and become acquainted with the complexities, textmode is AMAZING! It enables you to fabricate custom reports, formats, fields, estimations, and so on, to address the issues of your business. The help group is incredible! Having a devoted help contact with standing week by week 30-minute gatherings has been useful. Furthermore, the "counseling hours" are convenient when there are things that myself or other framework specialists inside my organization can't make sense of, on the grounds that they can utilize their insight and skill to get us what we need.
Read Hassan Siddiqui's full review
July 19, 2019
Shriya Narula | TrustRadius Reviewer
Score 7 out of 10
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Verified User
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In my prior consulting job, we used Workfront internally and externally. Externally it was useful loading up a project plan and the dashboard functionality was helpful for conducting status report meetings. The problems we had with it was that it was difficult to hide other clients' dashboards which is a huge security risk. Also adding tasks and the indentation was not very user-friendly.
  • Loading up a project plan.
  • Custom dashboard.
  • Assigning tasks to users.
  • Changing due dates in bulk was tedious on a project plan.
  • Folder structuring or accessing a document easily.
  • Creating custom forms was not very intuitive.
Workfront works well if everyone is committed to it and willing to go through the learning curve. It works well for smaller projects and a project which has set due dates for each task. It is well-suited to for having a set of guidelines to clearly differentiate between a task or an action item. I really liked the dashboards that we created using Workfront but it definitely took a lot of learning to figure out how to make those custom forms and set who can see them. Also for the consulting use case, keeping in mind that we have several clients, having different dashboards was also difficult.
Read Shriya Narula's full review
July 19, 2019
Brian Nizinsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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We use Workfront for all of our Marketing projects, which span a lot of different types of deliverables. It is our main place of record for all project work and status updates. The saying at work is "if its not in Workfront, it doesnt exist." We do this so that there is tracking and accountability for all requests and transparency of the workload of our teams.
  • Building out templates for repeatable parts of a project
  • Easy to understand visuals of project tasks, due dates and assigned people
  • Easy setup of projects, with everything on one page and no need to jump back and forth to different parts of a project
  • There is really no native Digital Asset Management in Workfront, I know thats an add-on they sell but it would have been nice to have some basic features
  • Too many emails out of the gate. If you dont go in and customize this, you will get flooded
  • Some helpful visuals are buried in the navigation, like seeing how many hours a person has assigned to them for work
Workfront is well suited for non-IT project management. It]s built so you don't have to be a Six-Sigma black belt in process management to be able to run a department successfully.

I feel like it is less suited for complex software dev projects or web dev projects. The bug tracking features in it are not sophisticated enough to handle those types of tasks.
Read Brian Nizinsky's full review
July 17, 2019
Stephen Jonas | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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We currently use Workfront (WF) to track our Communications projects from submission, to approvals, to delivery. We are currently in the process of building out a second instance of Workfront for another business area, and will eventually build out a process for our web agile teams. Workfront allows our customers to have insights into their projects, creating transparency and accountability for both the writers, designers, account managers, and customers.
  • Approval process.
  • Reporting.
  • Project insights.
  • Allows better customization of the users home page.
  • The ability to review proofs with no comments, as it gets messy when there are many comments.
  • In reporting or views the ability to easily add fields without the use of TextMode.
For what we do-- project management, tracking, approvals, and reporting-- it's a great fit. Customers love the dashboards and appreciate the dashboards when they realize they provide deeper insights. It provides accountability; when tasks are late, management is automatically notified (it was set up for Admins to notify when a task is 1 day late, and Execs when it's 2 days late).
Read Stephen Jonas's full review
July 17, 2019
Lisa Carper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We use WorkFront to keep an array of projects on task. WorkFront allows you to have single projects but also portfolios that bring multiple projects together. We have different offices/departments that work on the same project but in different capacities. I was able to see what percentage of the tasks were completed for the other parts. I love that I am able to upload documents and tag people in comments directly within the project. I also love that we could create forms to track attendance numbers, budget information, and logistical details, all in one place. I am able to create templates to make copying an event for future use even easier. WorkFront is able to be customized to fit the dashboard that you want to view, as well as the reports that you want to pull.
  • Customized reporting.
  • Project versus Portfolio.
  • I would like the task list to be slightly more user-friendly. When it is time to "work on it," you have to click each one individually. I wish you could bulk select these.
If you have multiple pieces of a project, WorkFront is a great tool to keep you on task. While some tasks may seem basic and part of a routine, others may slip under the radar if it isn't a common practice. It is great to be able to track the progress of an individual, a team, or just a project.
Read Lisa Carper's full review
July 16, 2019
Meredith Walter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Workfront is used as our project management tool across our creative teams (marketing, design, research). We have user types of all kinds that include project managers, subject matter experts, and upper level management.
  • Templated projects with resource assignments
  • High level overview of tasks that need to be done and their timelines
  • Project timeline visualizations (Gantt charts)
  • Data exports of time used
  • Easy timesheet submissions and edits
  • Approval workflows that are easy to manage
  • Integration with external tools, like InDesign
  • The UI of the interface could use a little improvement. It's not hard to learn but there's a soft learning curve.
  • Sometimes the project timelines can get a little buggy and it's hard to diagnose the issue
Workfront is great for larger organizations that have more complex review and approval workflows. It's also great to cross department collaboration on projects. I think it also does a fantastic job with project templates so that recurring projects can be easily added and sent to the appropriate resources.
Read Meredith Walter's full review
July 12, 2019
Bruce Emmerling | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Workfront is a powerful project management tool that was utilized to help develop a number of projects including web development efforts, database updates, and outreach campaigns within a nonprofit organization. It was used by the whole organization and was quite flexible in being usable on different levels of project complexity.
  • It does a good job of integrating many functions and operations.
  • The reporting tools are excellent although sometimes hard to learn by some employees.
  • They offer excellent customer support.
  • The product can be a little expensive for some organizations.
  • For new employees the product can be more challenging to learn than other similar products.
  • It can be time consuming to setup the program from scratch.
The product works great with large, expansive projects with many participants. On the other hand, It can be a bit of an overmatch of features for small projects or smaller organizations. Its versatility is one of its greatest strengths and it does really well with software and web development projects. Its collaborative tools make it very usable with organizations with multiple remote offices working together.
Read Bruce Emmerling's full review
July 11, 2019
Kyle Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Workfront is being used by our entire agency. It allows for seamless campaign management from conception, to creative, to operations, and even media. We also use it for the timesheet as it allows us to log time against specific jobs, tasks, and issues. We also use it with our client to upload proofs. This makes managing feedback from the client and sending it to our team a breeze.
  • Task Management. It allows you to set due dates and keep track of how far along that task is complete.
  • Timesheet. This makes it extremely easy to bill the client. They can see a breakdown of who worked on what project and for how long.
  • ProofHQ. Uploading creative is amazing on here. You can even upload animated HTML banners that can be viewed easily without outside programs.
  • Some custom forms can be a challenge to create. Going to the LEAP conference put on by Workfront helped greatly, but still has some challenges.
  • Updates section. Wish there was a way to upload images or documents on updates without uploading under the documents tab.
It is extremely helpful for creative and media projects. You can set deadlines, assign employees designated tasks, and view creative all in one application. It is less appropriate if trying to send large communications via updates.
Read Kyle Carpenter's full review
July 11, 2019
Jerry van Dalen Jr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization sells software and services to install that software as well as general consulting services. We use Workfront to manage the implementation projects and consulting projects from a time and materials perspective. Each consultant is assigned to projects and they log their hours day by day into the corresponding projects. Our AR department then bills customers based on the hour logs.
  • Project management by status and progress tracking.
  • Helps consultants stay on track with their time keeping because AR is constantly reminding them to fill in the time sheets.
  • Can produce reports to submit to customer when they ask for a breakdown of how hours were used.
  • Creation of tasks, responsibilities, projects can be a little cumbersome from an admin perspective.
  • Time entries need to be constantly saved. If you forget, all your entries are erased. Would be nice to have an "auto-save" feature.
  • "Documents" features are weak. Not sure if it can integrate with share-point and other collaboration tools.
This tool is best suited for keeping track of time-sensitive projects. It is very useful for the AR group that uses these entries to create invoices. For broader collaboration functions, the tool can be a bit lacking. All in all, it works very well for how our team uses it and we have used it for many years. No signs of switching and no reason to.
Read Jerry van Dalen Jr.'s full review
July 12, 2019
Aileen Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Workfront is used by our entire marketing department including our Europe, Japan and China locations. We use the ProofHQ and Project Managment systems to manage all aspects of our processes.
  • Project template management
  • Proofing integrated with projects
  • Ease of adoption
  • Allows different teams to use waterfall, Kanban and Scrum at the same time
  • The UX/UI needs more attention. There are many buttons programmed into the system that do not mean what they say or are confusing to the user.
  • Workfront is often called "WorkAround" by users because that is what is often offered as a solution for UX/UI issues. For example the "Work On It" button is not reportable and does not actually change the status of the task to "In Progress" as users would expect.
  • Form fields lack a way to label them to identify which group that field is for that is hidden from the end users. Workfronts suggested "WorkAround" is to label the fields with "HQ" or "EU" to identify the owner of the fields these codes actually show to the users i.e. "HQ Date Email Is Due". Once again poor UI/UX.
Workfront is good for groups who need integrated proofing and communication system with project management. Workfront is good for groups who what an easy to use interface and who manage many projects at once.

It is not good for groups who just need to manage a limited number of projects.
Read Aileen Taylor's full review

Feature Scorecard Summary

Task Management (283)
Resource Management (256)
Gantt Charts (227)
Scheduling (251)
Workflow Automation (254)
Team Collaboration (273)
Support for Agile Methodology (172)
Support for Waterfall Methodology (185)
Document Management (256)
Email integration (216)
Mobile Access (221)
Timesheet Tracking (206)
Change request and Case Management (194)
Budget and Expense Management (173)
Quotes/estimates (71)
Invoicing (61)
Project & financial reporting (155)
Integration with accounting software (51)

What is Workfront?

Workfront is a web-based project-management tool developed by Workfront, formerly AtTask, based in Utah. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Workfront Features

Project Management Features

Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology
Has featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management

Professional Services Automation Features

Has featureQuotes/estimates
Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureReports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
Has featureCalendars - Stay organized and on time with customizable, visual work calendars
Has featureNotifications - Keep everyone in the know of what's happening and what's still required
Has featureRecognition - Motivate team members with real-time feedback and endorsements
Has featureDigital Proofing - Keep work moving forward with proofing and reviews in one place
Has featureDigital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
Has featureCustomization - Configure Workfront to suit your needs, processes, and environment

Workfront Screenshots

Workfront Video

Stop work chaos and start getting more done today with Workfront.

Workfront Downloadables

Workfront Integrations

Allocadia, Widen Collective, Box, Dropbox, Google Drive, MS SharePoint, Oracle Responsys, part of Oracle CX Marketing, WebDAM, by Bynder, SAP, Oracle PeopleSoft, Mediaocian, Clients & Profits, ExactTarget, MS Outlook, Other Custom Integrations Possible with RESTful APIs

Workfront Competitors

Workfront Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Workfront Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar
Dedicated Customer Success Manager

Workfront Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Several
Supported Languages: Several