#1 most frequent
United States of America
77.7%2,826 installations of 3,637
What is Adobe Workfront?
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.
Categories & Use Cases
Media
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Screenshot of Tasks in Adobe Workfront
Top Performing Features
Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 9
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 8.8
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 8.3
Areas for Improvement
Invoicing
Ability to create, manage and send invoices to clients during or after completion of a project
Category average: 7.7
Integration with accounting software
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Category average: 7.5
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 7.6
Who Buys & Uses Adobe Workfront
#1 most frequent
Professional, Scientific, and Technical Services
21.0%763 installations of 3,635
“We use it mainly for work management.”
#2 most frequent
Manufacturing
17.2%627 installations of 3,635
“We are looking at the frame.io integration and integration with AEM assets so it's more streamlines.”
#3 most frequent
Finance and Insurance
13.1%477 installations of 3,635
“Difficult to manage”
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
5.3%193 installations of 3,637
#3 most frequent
Canada
3.5%126 installations of 3,637
Pros
- Robust workflow automation capabilities
- Effective project tracking and deadline management
- Comprehensive reporting and dashboard functionalities for visibility
Cons
- Limited integration capabilities with third-party systems without Fusion
- Complex user interface and user experience challenges
- Difficulties in building custom reports and dashboards
The Perfect Process and Project Partner.
Use Cases and Deployment Scope
We are a Direct Mail fundraising agency. Using Workfront to initiate and execute campaigns and projects for all aspects of our production team. Strategy, creative, production, data, and billing teams all have tasks and requests. Replacing emails and spreadsheets with an accessible, visible system that encapsulates our entire process for large multinational clients, and those in a few counties. The scalability allows us to expand and contract wherever needed. Reporting gives us immediate insight and a constant overview of progress or potential risks. Accountability has been a huge challenge, with assignments and Request queues with SLAs, we are actively reducing project completion time and improving workflow efficiency. Reporting gives individuals the power to see what is relevant to them on a daily basis. Also allows us to have immediate presentations or stand-up meetings without spending hours preparing. The information can be delivered to stakeholders and clients routinely. We have also reduced the number of client review rounds by adopting the proofing system. Greatly reducing turnaround time both internally and with clients on creative as well as contract sign-off. Workforce gives us flexibility and scope for the future, integrations are our next step, and with AI as well, the future is looking very bright!
Pros
- Reporting
- Timeline templating.
- Request queues for work.
- Accessibility and oversight.
Cons
- Expanded reporting, more standard options.
- Colours and interface adjustment for screens.
- Stability of widgets and proofing.
Return on Investment
- Increased communication between teams.
- Reduction in time, approx 9% across teams yoy.
- Improved client feedback on getting through creative review process.
Alternatives Considered
Atlassian Jira
Adobe Workfront Review
Use Cases and Deployment Scope
My team uses Adobe Workfront to manage projects and workflow. We are using it across several departments in my division. We still have a couple to integrate, and some functions to build to make it complete. We are hoping to transition from project management, to resource management. It's an in-house team, so tracking hours is something they're not excited to do, but we need to get a better handle on our productivity.
Pros
- Project management
- Approvals
- Project requests
- Resource visibility (we're working toward that)
Cons
- Ease of implementation - it's pretty complex
- Ease of use - we have some holdouts that aren't jumping in
- Onboarding our teams
Return on Investment
- It has helped us to track our projects and improve our ability to keep track of everything that's going through our pipeline
- It's helped us be more efficient with our workloads
- It's improved communication between departments
- It's helped us track approvals, which is important for compliance
Other Software Used
Adobe PhotoShop, Adobe Illustrator CC, Adobe After Effects, Adobe InDesign
Adobe Workfront is the centralized workflow system your team needs.
Use Cases and Deployment Scope
In my previous life at Sam's Club, we used Workfront as our marketing operations planning, creative, and project management system. It allowed us to seamlessly manage all marketing initiatives, creative assets, and content review, timing, and execution of cross-channel campaigns. Today at Fidelity, we are just implementing Workfront, which I enthusiastically recommended to help drive clarity, productivity, and management of all resources.
Pros
- Content Review - Allowing collaborative review in a time and concise manner.
- Executive Reporting - Making it easy to share with executive leadership where, when, and how we are spending our time.
- Planning - Helping to illuminate strategies and goals.
Cons
- Creative Review: Perhaps leverage AI to provide a succinct summary of feedback from previous reviewers to help avoid duplicating the same feedback.
Return on Investment
- Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
- Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.
Alternatives Considered
Microsoft Project and monday.com
Other Software Used
Miro, Jira Align, Atlassian Confluence
Adobe Workfront Review
Use Cases and Deployment Scope
We use Workfront for work requests for Brand email and SMS deployments. We store business requirements within these projects and have just recently digitized our BRD with Workfront Planning.
Pros
- Automation for organizing work
- APIs with our Veeva system for accurate source of truth
- User adoption was quick due to UI friendliness
Cons
- Better functionality for Cards within boards area.
- Allow for more than 1 project owner
Return on Investment
- Decrease in number of resources needed for WF management with automations and approval processes in place.
Other Software Used
Adobe Experience Platform, Adobe Journey Optimizer
Solid but complicated platform
Use Cases and Deployment Scope
we use Adobe Workfront to manage all creative, content and web projects and requests
Pros
- tactic separation and identification
- project workflow
- workflow notification
Cons
- the interface could be more intuitive
- workflows can be more intuitive
- wysiwyg ability
Return on Investment
- Entire company standardizing on single solution
- Adoption of tool can be slow
- so many features but not all done well
Alternatives Considered
monday CRM and Asana
Other Software Used
Adobe Analytics, Adobe Marketo Engage, Adobe Target
