Verint Speech Analytics Review
June 14, 2023
Verint Speech Analytics Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Verint Speech Analytics
We create and maintain categories as well as use the reports available in Verint Speech Analytics. We also use them to monitor calls for any requests we receive.
- Specific Call Monitoring
- Topic Trending
- Ability to target specific call types
- Ability to link it with other applications more easily
- Import feature
- Category trending
- Call monitoring
- Ability to track whether a project is worth pursuing for cost savings
Do you think Verint Speech Analytics delivers good value for the price?
Not sure
Are you happy with Verint Speech Analytics's feature set?
Yes
Did Verint Speech Analytics live up to sales and marketing promises?
Yes
Did implementation of Verint Speech Analytics go as expected?
Yes
Would you buy Verint Speech Analytics again?
Yes