Robust design and features
October 30, 2019

Robust design and features

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Vertex Indirect Tax O Series

Overall Satisfaction with Vertex

Vertex is used across multiple areas of our business for indirect tax calculation and reporting. The tool integrates with our SAP ERP solution and third party procurement tools.
  • Interface design is intuitive and supporting documentation allows users to become familiar with the product quickly.
  • Tax assist and flexible field usage are robust for special use cases.
  • Unclear support for VRA reports on O-Series data. I would like to see a consistent message on the reporting solution for O-Series.
  • Configuration in load-balanced environments poses challenges for shared VG Log and server data storage.
  • features
  • usability
User configurable interface allowed tax more flexibility without relying exclusively on developer resources.
The product is acceptable for our current use.
Accelerator Implementation - Our engagement with your team made the implementation and issue resolution process much simpler than if we attempted it on our own.
O Series is well suited for SAP Integration. Accelerator and SIC are powerful tools once properly implemented. Services that do not have a canned connector from Vertex require significant customization but a powerful middle-ware tool can quickly connect Vertex to any number for Web Service API capable systems.

Vertex Feature Ratings

Sales and Use Taxes
10
Cross-border Taxes
10
VAT / GST Taxes
9
Energy and Fuel Taxes
10
3rd-Party Software Integrations
8
Tax Data Reporting
8
Compliance Administration Management
8
Tax Exemption Processing
9
Tax Document Management
8
Complex Tax Scenario Management
8