TrustRadius
Vertical Response Review 13 of 24
Vertical Response Review: "Underwhelming, but it works."
https://www.trustradius.com/email-marketingVertical ResponseUnspecified7.156101
Britney N. Minnick profile photo
December 07, 2013

Vertical Response Review: "Underwhelming, but it works."

Score 1 out of 101
Vetted Review
Verified User
Review Source

Software Version
Vertical Response is a low-cost

Overall Satisfaction

  • Option of starting from scratch or modifying a pre-built template.
  • works with Salesforce.
  • Can send test emails.
  • The interface is clunky, not very pretty or easy to use.
  • Multiple frames/scroll bars is confusing.
  • Using lists from salesforce and sending bulk emails is quick and saves us time.
  • Ability to track bounce/click/etc. rates helps us get better at our messaging and timing every time we send a new campaign
I give this a 5 because it is average--it works, it does what it's supposed to, but it doesn't WOW. I've seen better platforms out there and actually hope to switch my company to one of them soon.
Obviously cost and budget can be a huge deciding factor, but after that it comes down to ease of use and how intuitive the interface is. VR needs improvement here.