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Vista is very beneficial
December 31, 2019

Vista is very beneficial

Kiersten Adams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vista by Viewpoint

Vista is a great software that allows users to easily enter and access information pertinent to their roles. Vista also has a great tool that allows users to search a database of information and see tutorials based on what they are searching for. The customer service is not the best at times, so this database of information is very helpful.
  • Time entry.
  • Benefits management.
  • Customer service - Timeliness.
  • Better support for 401(k) Roth plans.
Vista's customer service is prompt, but sometimes you must go through a few people before they can figure out what you are trying to explain to them is wrong.

Do you think Viewpoint Vista delivers good value for the price?

Not sure

Are you happy with Viewpoint Vista's feature set?

Yes

Did Viewpoint Vista live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Vista go as expected?

Yes

Would you buy Viewpoint Vista again?

Yes

Vista is well suited for data entry and retrieval in specific areas, but it could improve the individual customization for each user. It would be nice if it was easier for individuals to make specific fields and queries based on the information they need.