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An off-the-shelf solution that helps speed up your MVP development
May 14, 2021

An off-the-shelf solution that helps speed up your MVP development

Eric Doty | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vonage Communications APIs (formerly Nexmo)

We use it across the entire organization to power our platform.
  • Low latency
  • Fast support
  • Easy to integrate
  • Written documentation and discovery could be a lot better.
  • Allowed us to go to market faster (positive).
  • Greatly limits our claim to quality as the ceiling on video quality is lower than other platforms (negative).
The product feels a bit like a black box since it's built to be an off-the-shelf solution so sometimes it feels like the only way to really understand it is to talk to an engineer directly as the documentation is so-so.

Do you think Vonage Communications APIs delivers good value for the price?

Yes

Are you happy with Vonage Communications APIs's feature set?

Yes

Did Vonage Communications APIs live up to sales and marketing promises?

Yes

Did implementation of Vonage Communications APIs go as expected?

Yes

Would you buy Vonage Communications APIs again?

Yes

It works really well with relatively simple implementation (vs building from scratch).
If you're just trying to get an MVP off the ground with little to no extra work this solves a ton right off the shelf. The low latency is great, but video quality does naturally suffer. Some flexibility around making compromises for quality/latency would be a very welcome feature.