WatchGuard Network Security review
March 21, 2025

WatchGuard Network Security review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • WatchGuard Network Security
  • WatchGuard AuthPoint

Overall Satisfaction with WatchGuard Network Security

We use WatchGuard Network Security to manage our firewall, vpn tunnels, and to manage our network policies. We used to use it for all company devices, however, WatchGuard Network Security unfortunately is no longer compatible with MacOS and we have to use 3rd party alternatives for VPN on Mac. This has posed as an inconvenience for our onboarding and app installation processes.

Pros

  • Easy to navigate UI
  • Smooth integration with Active Directory users
  • Advanced configuration settings for customized security

Cons

  • Compatability
  • having to install a few times because the application is corrupted/has to be repaired
  • Better error messages when end users have connectivity issues
  • Positive: Easy VPN access for remote employees allows for a secure connection and more productivity.
  • negative: Lots of employee downtime from troubleshooting constant connection issues.
  • negative: having to invest in a third party vpn for MacOS users
We worked with CDW for purchase and implementation. We were happy with the service. The only thing that would be beneficial is a follow up from their sales team to remind when the subscriptions need renewal and to have a quote ready to go. Otherwise we have no further complaints working with the partner.
We noticed the ease of having everything accessible from one platform. It makes our IT team's job easier and more cohesive working from one platform vs several platforms for each security product and solution. Managing these has been easy and efficient. No complaints about the unification of WatchGuard Network Security's security products and solutions.
It made a huge difference when we first implemented these products. Connecting all of our data, users, and apps in one place was a life saver. however as our needs have grown, having compatibility and connectivity issues has started to put a strain on us. Hopefully they will resolve these issues in the future so we can continue using these products.
We chose WatchGuard Network Security specifically because of the firewall implementation. It was easy for us to pick a product that had everything packaged together versus having to buy another firewall and network security software separately from the VPN software.

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard Network Security go as expected?

I wasn't involved with the implementation phase

Would you buy WatchGuard Network Security again?

Yes

WatchGuard Network Security is well suited for an enterprise that is windows based. It is not suitable for enterprises using a lot of MacOS devices. Having a vpn app for mobile phones would be a great addition for easy access on company issued mobile devices. But otherwise it is a good encrypted vpn vs other third parties like tunnelblic or Openvpn

WatchGuard Network Security Feature Ratings

Identification Technologies
7
Visualization Tools
6
Content Inspection
5
Policy-based Controls
9
Active Directory and LDAP
9
Firewall Management Console
9
Reporting and Logging
5
VPN
4
High Availability
5
Stateful Inspection
5
Proxy Server
7

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