WatchGuard Network Security - Great overall value excellent support.
Overall Satisfaction with WatchGuard Network Security
We are a small non-profit hospital with a main campus and 8 remote group homes. We need to have all group homes have 100% access to resources at our main campus. The group homes have small offices with approximately 10 endpoints. Since the group homes are typical single family residences in suburban neighborhoods, we need a secured WIFI connection. We replaced small consumer based routers with T20-W wireless firewalls. With the secured WIFI coupled with out of the box BOVPN, it is the perfect appliance for the small offices.
Pros
- Customer Support
- Multiple configuration choices
- Consistent updates
Cons
- Somewhat confusing UI initially
- Some configuration requires WatchGuard Dimension
- Very Cost effective compared to other Firewall providers
- Rapid Response to issues. Primarily resolved same day.
- Rapid deployment with included WatchGuard tools.
We have migrated from on-premise WatchGuard Dimension to their cloud offering. It offers much more value due to the increased logging and reporting tools. Productivy increase due to single plane of glass administration. The only issue we had was waiting for the ability to migrate our primary Firewall to the cloud offering. During early stages of WatchGuard Network Security cloud, migration was not fully supported with possiblity of configuration loss. We waited until the full suport was available, which worked without issue.
We replaced an older Aruba WIFI with WatchGuard access points. The single plane of glass interface helps us manage the firewall infrastructure more efficiently. Since our primary firewall, remote firewalls, and all access points are WatchGuard, they work very well together.
Our HPE Aruba networks were very difficult to manage in our environment. They were an older generation that fell short of functionality. That is not to say that HPE Aruba is an inferior product, but WatchGuard Network Security provides a much better value overall.
Do you think WatchGuard Network Security delivers good value for the price?
Yes
Are you happy with WatchGuard Network Security's feature set?
Yes
Did WatchGuard Network Security live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of WatchGuard Network Security go as expected?
Yes
Would you buy WatchGuard Network Security again?
Yes


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