Assisted us refine the workshop experience
May 14, 2025

Assisted us refine the workshop experience

Jaime Amezcua | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Events (formerly Socio)

We use Webex Events (formerly Socio) to hold online workshops intended to develop career potential. The platform simplifies unhindered registration, content delivery, and interaction with platform participants, which is a need for a comprehensive solution for conducting remote educational events.

Pros

  • Webex Events (formerly Socio) provides sufficient options to conduct virtual workshops, namely breakout rooms for doing group work and the tools to provide immediate feedback.
  • The stability of the platform guarantees the unwavering sessions in them and the customization features enable us to adjust the experience to the needs of the audience.

Cons

  • Our specific metrics should benefit from additional customized reporting capabilities.
  • The waiting room experience is out of date.
  • The choices of custom branding for the virtual lobby are few.
  • Our professional development workshops have been enhanced in quality and scope since embracing the use of Webex Events (formerly Socio).
  • Participants report higher satisfaction, and we have seen higher attendance, which adds favorably to our organizational goals.
  • The interactive tools have promoted better communication, high client satisfaction and retention rates.

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

Webex Events (formerly Socio) would be ideal for workshops with a set structure, interaction required from participants and breakout sessions. However, for the short informational meetings the platform’s large capabilities may be overhauled.

Webex Events (formerly Socio) Feature Ratings

9.9
Registration, RSVP, and ticketing
10
Livestreaming
10
Audience engagement
10
Event recording
10
Virtual booths
9
Networking
10
Event analytics
10
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
Not Rated
Branding options
Not Rated
Attendee list export
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Not Rated
Record meetings / events
Not Rated
Event registration
Not Rated
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

Comments

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