Webexs ROI
January 03, 2026

Webexs ROI

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Events (formerly Socio)

Event management and communications. We use the platform for our organizations marquee events. While we don’t utilize the event platform to its full capacity because we are a small nonprofit it has historically been used to convene our network for hybrid events.

Pros

  • Variety of features
  • Marketing links
  • Built in comms and marketing

Cons

  • User friendly back-end event set up. It is very laborious to track, manage, and get users especially those who aren’t tech savvy to sign up for the Webex web app.
  • Confirmation email for hybrid events where the WebApp is utilized
  • Integrating streamlined web app and event details on the backend a lot of back and forth with grouping, labeling, and connecting internal links causes fatigue
  • Analytics
  • Attendance tracking
  • Engagement & event promotion

Do you think Webex Events (formerly Socio) delivers good value for the price?

Not sure

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Events (formerly Socio) go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Events (formerly Socio) again?

No

It may be a useful tool for a larger organization who has a staff members or a team dedicated to communications or events management. Not an ideal platform for small organizations.

Webex Events (formerly Socio) Feature Ratings

5.7
Registration, RSVP, and ticketing
3
Livestreaming
Not Rated
Audience engagement
6
Event recording
Not Rated
Virtual booths
Not Rated
Networking
Not Rated
Event analytics
8
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
5.0
Branding options
Not Rated
Attendee list export
5
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Not Rated
Record meetings / events
Not Rated
Event registration
Not Rated
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

Comments

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