Webexs ROI
January 03, 2026
Webexs ROI

Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Events (formerly Socio)
Event management and communications. We use the platform for our organizations marquee events. While we don’t utilize the event platform to its full capacity because we are a small nonprofit it has historically been used to convene our network for hybrid events.
Pros
- Variety of features
- Marketing links
- Built in comms and marketing
Cons
- User friendly back-end event set up. It is very laborious to track, manage, and get users especially those who aren’t tech savvy to sign up for the Webex web app.
- Confirmation email for hybrid events where the WebApp is utilized
- Integrating streamlined web app and event details on the backend a lot of back and forth with grouping, labeling, and connecting internal links causes fatigue
- Analytics
- Attendance tracking
- Engagement & event promotion
Do you think Webex Events (formerly Socio) delivers good value for the price?
Not sure
Are you happy with Webex Events (formerly Socio)'s feature set?
Yes
Did Webex Events (formerly Socio) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Events (formerly Socio) go as expected?
I wasn't involved with the implementation phase
Would you buy Webex Events (formerly Socio) again?
No
Comments
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