Effective Content Filtering That Doesn't Break the Bank
January 13, 2023

Effective Content Filtering That Doesn't Break the Bank

Cody Fiehtner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with WebTitan DNS Filter

We replaced a Barracuda Webfilter 410 device when it went EOL. WebTitan DNS Filter provides us with a very similar filtering experience at a reduced price.

Pros

  • Does a good job of enabling different levels of filtering based on AD integration.
  • Has a decent set of reporting available.

Cons

  • The upgrade/update process is essentially a rip and replace with the newer components.
  • Reporting could be more robust.
  • Support is responsive but many timezones away.
  • The ability to block inappropriate internet content.
  • The ability to use different profiles for different groups of users.
  • Effective reporting.
  • WebTitan DNS Filter helps keep our employees focused on the job at hand.
  • The cloud service eliminates having to trade in/up obsolete hardware every 3-5 years.
  • Initial setup and configuration is straight forward and not terribly complicated.
The setup, configuration, look and feel are very similar to the Barracuda interface. This was a no brainer change when our last piece of Barracuda hardware went EOL. We were up and running in production in an hour and final configuration and deployment of various policies tied to AD users and groups were completed in three.

Do you think TitanHQ DNS Filtering delivers good value for the price?

Yes

Are you happy with TitanHQ DNS Filtering's feature set?

Yes

Did TitanHQ DNS Filtering live up to sales and marketing promises?

Yes

Did implementation of TitanHQ DNS Filtering go as expected?

Yes

Would you buy TitanHQ DNS Filtering again?

Yes

There is a bit of confusion when conflicting policies are encountered. Documentation could be better concerning the rule precedence when these conflicts are encountered. A visual indicator on the dashboard screen of successful WADA and DNSProxy connectivity.

An option to export reports to PDF format would be welcome too. When submitting evidence to auditors, they prefer file formats that are not readily editable. Being limited to XLSX or CSV exports is a negative in this case.

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