WhatsApp Business, awesome tool for small and medium businesses to communicate with their customers
June 22, 2022

WhatsApp Business, awesome tool for small and medium businesses to communicate with their customers

Ezechiel Narcisse ALLAHA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with WhatsApp Business

I am rarely in front of my computer. This is where WhatsApp Business comes in. It allows me to connect with my customers, and send them files, images, videos, and even links directly on their phones. It is a very useful tool for any businessman out there, especially for those that need to be in constant communication with their customers.
  • This app has been able to connect me to my customers.
  • Communicate more effectively with your customers and grow your business.
  • Send files, images, videos, and even links directly on phones.
  • Collaborative workspace.
  • Group chat with the possibility of making a presentation.
  • WhatsApp Business should think about the possibility of creating chatbots.
  • Communicate with costumers and attract new ones.
  • To deliver information to your customers and make it easy for them to get in touch with you.
  • It allowed me to increase my business by allowing me to quickly get in touch with new prospects.

Do you think WhatsApp Business delivers good value for the price?

Yes

Are you happy with WhatsApp Business's feature set?

Yes

Did WhatsApp Business live up to sales and marketing promises?

Yes

Did implementation of WhatsApp Business go as expected?

Yes

Would you buy WhatsApp Business again?

Yes

By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.