Wireshark is a great and super affordable network troubleshooting tool
October 31, 2022

Wireshark is a great and super affordable network troubleshooting tool

Vrej Anbarsoun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wireshark

We use Wireshark in our organization to troubleshoot network-related issues, such as when setting up a new site-to-site VPN tunnel and for some reason the connection is not being established. Wireshark would be used to actually gather and examine the packets to see determine why the connection is not being established and to resolve the issue based on the actual captured traffic.

Pros

  • Captures network traffic
  • Categorizes network traffic based on many different categories
  • Offers numerous filtering options to reduce unnecessary clutter

Cons

  • Perhaps Wireshark could offer more regular updates/upgrades.
  • Capturing network traffic completely
  • Categorizing the captured traffic
  • Offering captured data filtering options
  • Wireshark has improved ROI by offering a no-cost option to network issue resolution, as opposed to hiring expensive outside consultants.

Do you think Wireshark delivers good value for the price?

Yes

Are you happy with Wireshark's feature set?

Yes

Did Wireshark live up to sales and marketing promises?

Yes

Did implementation of Wireshark go as expected?

Yes

Would you buy Wireshark again?

Yes

Wireshark is well suited for network troubleshooting scenarios, such as when setting up a VPN site to site tunnel and having issues connecting, whether the connection is failing at the outset, or if the failure is occurring several steps in, e.g. at the second IKE proposal etc. It provides excellent insight into issues like this. Another example is when VPN users fail to connect via VPN client, so the troubleshooting steps would be similar.

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