Save yourself the trouble. WizIQ is not worth it.
November 01, 2016

Save yourself the trouble. WizIQ is not worth it.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with WizIQ LMS

During their demos, Wiziq showed fantastic performance however when they turned over the app after we paid, that was when we experienced it as slow and non-loading. Requesting payment refund from them is a pain. As customers, we’ve been sending requests for the past 2 years which they continuously ignore. After sending follow ups, they ask what the problem is over and over so you’ll get tired of forwarding the email thread to them. After all the effort and time we’ve wasted, they are now using their 2 year period policy to defend their refusal to refund even if several refund requests were made even before that period lapsed. WizIQ is a scam. Save your money and your time and just buy something else.

Pros

  • Functions excellently during demos

Cons

  • Slow and Non-Loading software
  • Poor after sales customer service
  • No ROI. The huge amount we paid for the system proved to be a total waste. We weren't even able to use this in our business.
Google Classroom works so much better than WizIQ. Communication is clearer and and it proved to be an effective medium of instruction for online learning. On top of that, it's free.
WizIQ is a scam. It is a complete waste of time and money. Go save yourself the trouble and don't buy this.

Comments

  • Amanjot Kaur | TrustRadius Reviewer
    We are sorry for the inconvenience you experienced. We, at WizIQ, always value our customer's voice. And your feedback will be taken as an opportunity to improve our services. However, like any other service or product we also follow certain terms of user agreement and refund policy. Going by this, we request you to provide your registered mail id so that we can check your account history or write to us at support@wiziq.com. We would make earnest effort to resolve this issue for you.

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