Xactly Alignstar single year user
November 06, 2019

Xactly Alignstar single year user

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly AlignStar

Used within the Commerical Operations team to align the global sales team around territories.

Pros

  • Xaclty Alignstar optimization tool is handy. 1 click optimization where you can weight 2 different variables
  • Great support team. Always willing to get on the phone and walk you through specific problems

Cons

  • Very clunky software. Looks like it's from the 90s.
  • Unresponsive sales representatives. Terrible at communicating.
  • Easy to continuously plan forward for any potential changes by playing around with the optimization software. Able to more easily adapt our sales team and plan forward
Appropriate for a very basic alignment software. A bit expensive compared to market competitors. Probably more useful if you are starting from a blank slate, but less useful if you already have existing territories where you need to add more reps.

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