Xactly AlignStar

Optimize Territories

Manually Adjust Territories

Visualizing territories

User interface is more akin to a 1990s product

Difficulty when needed to base territories on more than 1 criteria

Crystal Reporting is not flexible

Detailed label options by ZIP code. I know the immediate impact of moving a single ZIP code.

Territory Optimizer. If we are having trouble figuring out the correct configuration for a particular area, its helpful to see what the program suggests. It may come up with something we hadn't thought of yet.

Custom layers. I am able to mark the previous territory boundaries, so if we want to undo a change, I know exactly where we started from.

After making a change, I have to zoom in or out in order to get the territory labels to update.

I would love to be able to have two different instances open at once. Sometimes we need to compare two different scenarios side by side.

Overall, the product looks and feels a bit slow and out-dated.

territory realignment

realign accounts to sales team

geographic representation

territory scorecard

updates on territory maps to the field is sometimes slow.

Drawing territory lines as needed. We currently draw our territories at the zip code level which easily helps us align them with accounts in Salesforce.

Exporting territory files for external systems. We currently use other tools for forecasting and reporting in other manners than Salesforce. The exported file allows us to sync territories on those systems as well.

Creation of territory and regional maps. We consistently create territory and regional maps used for all divisions such as marketing and sales. We also have used it to produce a territory map that aligns our sales reps with our clinical development team.

Easier functionality to label the territories. We currently still use the desktop app and labels for any feature are rather small and not intuitive.

Speed of the application. The desktop version we currently use tends to be a bit slower and runs into the "application not responding" issue quite often.

Ability for the desktop version to automatically update Salesforce. It would be nice if I could have Alignstar update a field on an account record in Salesforce when I make updates in Alignstar.

Ability to split territories or regions into subsections.

Hierarchies to align managers with reps.

Software is very slow, often crashes my computer.

Xaclty Alignstar optimization tool is handy. 1 click optimization where you can weight 2 different variables

Great support team. Always willing to get on the phone and walk you through specific problems

Very clunky software. Looks like it's from the 90s.

Unresponsive sales representatives. Terrible at communicating.

Cost - cheap compared to other software

straightforward - relatively straightforward use

User Interface - outdated

Icons fail to work; software non-operational at the moment

Optimization

Data loading

Good UI

Aesthetics

Too much configuration

Querying

Supports zip to terr

Makes good suggestions for possible realignments

Reports on summary data

Would like more than 2 sort dimensions

Would like more than 2 weightings

Better maps on PPT