Item: Xactly SimplyComp (discontinued)
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

SimplyComp is being used to run commissions for our sales organization. This program was put in place to fix the manual processes of Excel spreadsheets we had historically. Xactly SimplyComp is also used to display more visibility to our sales reps, who previously had little information to go on for reconciling their payout.

Pros and Cons

SimplyComp does a great job of displaying information to users (through their Salesforce tool).
The program has the ability to handle simple to slightly complex calcs for commission plans.
The software enables you to upload any data source we needed (SFDC, excel, manual typing).

SimplyComp onboarding took longer than expected. Our onboarding rep was great, but the tool was consistently glitchy.
Process Documentation could definitely use improving. We were unsure what we were able to do and not do in the system as we built it out ourselves.
Complex calculations (such as multiple different rates across plan years for a single rep) are very hard for the system to handle.

Return on Investment

Positive impact is our reps are able to view their commissions much more clearly in SFDC. We are also able to calculate 95% of our commissions more rapidly (and have to spot-check the rest).
Negative impact was the onboarding process and "learning as we go" rather than having a set process document for getting us live.

Support Rating

Our onboarding rep was always available and assisted us every step of the way. I would have liked to have used him less, but unfortunately the system had several hiccups we had to navigate with our plan.

Key Insights

Do you think Xactly SimplyComp (discontinued) delivers good value for the price?

Yes

Are you happy with Xactly SimplyComp (discontinued)'s feature set?

Yes

Did Xactly SimplyComp (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Xactly SimplyComp (discontinued) go as expected?

Would you buy Xactly SimplyComp (discontinued) again?

Yes

Likelihood to Recommend

I would recommend SimplyComp for simple plans. A company that had little to no variations would find this program incredibly useful and reduce manual work. More complex plans should understand going in that the onboarding will be long, but could still find usefulness once it is up and running. This is also great if a company wants to use SFDC as its primary system.

For simple plans it is wonderful, expect longer onboarding for anything else

Overall Satisfaction with Xactly SimplyComp