My XMedius experience
January 09, 2018

My XMedius experience

Bryan Formby | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with XMediusFAX

XMedius is our enterprise faxing solution company-wide. Any new projects that we implement are added to our XMedius environment.
  • Easy implementation of new sites. Usually takes 10 minutes or less to add a new site.
  • XMedius support is extremely proactive. They usually respond within 10-15 minutes after opening a ticket.
  • None that I can think of at this time.
  • We have only recently come up with a pricing model to charge back to the projects that use XMedius. It is too soon to determine ROI.
It is well suited for our environment. We are only at about 50% capacity regarding channels in use. We are able to expand easily.