Xoom To Fast Payments!
April 29, 2022

Xoom To Fast Payments!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xoom, a PayPal Service

As a SaaS company, we want to be able to have our users have multiple ways to make payments. Xoom, a PayPal Service allows for these types of transactions can happen quickly, safely, and without hassles.
  • Online payments
  • Payments by phone
  • Send money to almost any bank account.
  • Occasionally, the app can be hard to use for customers that are not tech-savvy.
  • There is some missing functionality in the navigation.
  • There are not really any other things that you'd like to see done differently.
  • Payment options
  • Clear, upfront pricing for the plan that we are on.
  • Personal customer service
  • We have had an uptick in payment processing times.
  • We receive payments from customers on time with no lag between invoice and payment dates.
  • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
  • Stripe
We also use a payment service called Stripe for credit card payments. The services are similar but offer different advantages. Overall the service stacks up well against them in the fact that we can integrate the payments easily, allow for payments by phone and most users are familiar with PayPal services and how they work.

Do you think Xoom, a PayPal Service delivers good value for the price?

Yes

Are you happy with Xoom, a PayPal Service's feature set?

Yes

Did Xoom, a PayPal Service live up to sales and marketing promises?

Yes

Did implementation of Xoom, a PayPal Service go as expected?

Yes

Would you buy Xoom, a PayPal Service again?

Yes

Xoom is a great tool to help our company offer different ways to get payments from our users. Occasionally, the app can be hard to use for customers that are not tech-savvy. There is some missing functionality in the navigation. There are not really any other things that you'd like to see done differently.