We love Brightmine and would not be without it!
November 09, 2023

We love Brightmine and would not be without it!

Kim McGrath | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

We use Brightmine all the time to check our understanding of HR and employment law issues. We also use their legal advice service which is great - not only professional, but so prompt to come back to us. We review our own documents with Brightmine's templates and keep up to date with employment law developments with Brightmine's information

Pros

  • Legal advice
  • HR policy explanation
  • Template documents
  • Template policies
  • Up to date developments with Employment Tribunal cases

Cons

  • Sometimes the search engine gives many results and could be more refined.
  • Access to Brightmine ensures we offer a professional service to those coming to us for HR advice
  • Access to Brightmine ensures we have quick access to relevant template documents we can tailor for our managers
  • Access to Brightmine ensures we can get a legal view quickly, saving the organisation money and time
  • Access to Brightmine ensures we can develop new members of the team quickly and effortlessly as they have access to a wealth of information - all at their fingertips
Access to Brightmine ensures we have produced our own HR guides which are relevant and accurate - we have produced 23 best practice guides so far, all with the help of Brightmine content. Our guides have received excellent feedback, all thanks to the information available on Brightmine. As well as policy information, we have adapted template letters and checklists, all though the support available on Brightmine.
Access to Brightmine ensures we have produced guides for our managers which we know are accurate and the information we have provided for them up to date. As topics have been brought to the forefront of peoples thinking, such as menopause, we have been able to respond with supporting information, policies and templates - well ahead of the game. This raises our credibility as a team and ensures the organisation is fully briefed and prepared.
Access to Brightmine is quick and easy, up to date, employment law aware and relevant. Acas information can be useful but often lacks detail, Brightmine fills that gap, makes subjects alive and relevant and offers solutions to the most complex of situations. You know when search a subject on Brightmine that you will get great advice you can actually use.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

A seriously professional website with accessible information and really useful templates of documents as well as template policies. The information is up to date and relevant and the legal advice service first rate and fast. We have found the service offered overall to be useful for those new to HR as well as th emore established members of the team.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Hi Kim, We are thrilled that you’ve been enjoying your journey with XpertHR. Our sincerest hope is to help our customers accomplish their HR goals. Your feedback has demonstrated that it does, and we truly appreciate your participation! We always welcome customer feedback, so please do not hesitate to contact us at helpdesk@xperthr.co.uk should you have any questions or need support from our team. Thank you! XpertHR

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