Brightmine really delivers!
November 10, 2023

Brightmine really delivers!

Tracy Kelly MA MCIPD | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

I regularly use Brightmine for drafting letters for the managers that I support. This could be a wide range of subjects from redundancy consultation, sickness absence, disciplinary. I also review policies and use XPerthr for best practice and ideas. I have very recently used it for a query relating to shared parental leave which I find to be a challenging piece of legislation.

Pros

  • Template letters
  • Policies
  • Guidance notes

Cons

  • The search function sometimes brings up responses not related to the subject area searched.
  • Saves time and trying to find answers elsewhere. Everything is in one place.
  • It is good to see such a wide variety of information, some of which I may never use but it is handy to have it there.
  • I can use Brightmine before going to our solicitor so money saving there.
Not that I am aware of but I have recently written the menopause policy and the flexible working policy and XpertHR was extremely useful for both of these policies.

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Brightmine go as expected?

I wasn't involved with the implementation phase

Would you buy Brightmine again?

Yes

It is well suited to my role as it is an excellent source for template letters covering a wide range of subjects. Sometimes I end up down a "rabbit hole" as I see subjects that I have never advised on before and end up reading through these, but it is all good for learning. It would be less appropriate for escalated cases which would then require an employment law advisor or solicitor.

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