Worth the price, especially as you're building HR policies and procedures
November 10, 2023

Worth the price, especially as you're building HR policies and procedures

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

Brightmine has been critical in creating our first ever employee handbook. This was the main reason we obtained their services, but I have found myself going there often to consult or look up best practices/compliance requirements for other topics like leaves of absence, FLSA status, etc. For someone who is operating solo in HR without in-house legal/counsel, it's a great option that will save you on legal fees and can provide lots of context on state or jurisdiction requirements and best practices.

Pros

  • Compliance, state requirements
  • Updates users on certain topics/preferences you mark as important

Cons

  • The platform itself looks somewhat dated
  • I'd love to see an AI chatbot that uses the data/resources available to answer questions (almost like a 'find me this answer' without having to search through different categories as the search functionality isn't the greatest.
  • Cost savings for external counsel
  • Mitigated risk in converting FLSA status
  • Saved time on research
We trusted Brightmine's policy recommendations for handbook creation for both state and federal compliance. Examples being paid sick leave, sick time off, harassment training, etc

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

handbook creation, policy creation

Comments

  • Suellen Wang | TrustRadius Reviewer
    Thank you for your valuable feedback! We’re very sorry for your recent experience and thank you for bringing this to our attention. I will pass along your feedback to the relevant team to ensure we keep improving our product(s) and services to bring you a better user experience in the future. In the meantime, please feel free to contact us at helpdesk@xperthr.co.uk should you need any other support and assistance.

More Reviews of Brightmine