Great with grey areas!
November 13, 2023

Great with grey areas!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

I use Brightmine to obtain HR advice, particularly where the organisation faces grey area scenarios. For example, we recently had an unusual situation of having to manage and individual who did not have the required qualification we needed for them to complete their duties and Brightmine was great in helping us address this by providing template letters and guidance. It is also great for keeping up to do date with the latest changes to employment law and cases.

Pros

  • Employment Law Updates
  • Advice on Grey Areas
  • Providing Templates

Cons

  • The letter templates are sometimes harsh in wording and so would be good to have a variety i.e. a softer approach template, medium and then harsh as sometimes they aren't suitable to use and need quite a lot of amending.
  • Helped mitigate risk as looked at the guidance on the site before acting when dealing with difficult employee scenarios.
It has had a medium impact and is used as a second check on new employment law updates which are published.
Yes it has helped.
N/A - no other company used

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Brightmine is well suited to our organisation as it builds on the knowledge that we have in our exisiting team. The add on to use it for benchmarking data is also great and provides detailed information. If you are looking for rounded HR Advice, then I would definitely recommend.

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