Useful system
November 17, 2023

Useful system

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with XpertHR

Xpert HR provides standard letters, policy and legal guidance as well as case law updates and line manager training material. All of which is incredibly useful. This service enabled our HR team to get timely information and support.
  • Up to date advice and guidance
  • Regular up to date case law articles
  • Useful policies and guidance documents
  • Navigating the website could be easier, there is a lot of content which can make it difficult
  • Cost - very expensive
  • Saved time by having one place to go to find information.
  • Saved time by not having to draft policies from scratch
Assisted us to quickly and easily update our existing policies, provided standard letters which are up to date and you can use them confidently knowing they are regularly checked to ensure they meet recent employment law. It is also easy to understand an interpret changes to employment law using XpertHR as they provide clear guidance.

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Well suited for a HR team requiring day to day support in terms of standard letters, policies, etc. Less appropriate for roles sitting outside HR.