Zenefits
December 18, 2018

Zenefits

Terrie Gero-Smead | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Zenefits is our overall human resources platform. It allows for an interactive process to onboard employees and maintains employee records. It saves our HR department time as employees have direct access to all HR information that they want and need.
  • Zenefits enables us to onboard employees efficiently. Employees interact directly with the platform, freeing up personnel time.
  • Zenefits provides an easy platform to disseminate important documents to employees and then allows for the retention in an online "employee file."
  • Zenefits streamlines the annual open enrollment and insurance election process.
  • The platform can be cumbersome. Sometimes a lot of keystrokes are required to navigate between screens. (To go from one employee to the next in the directory)
  • There is no easy access to FSA reports. In fact, I would suggest that there is no way to get any meaningful data on the FSA plan without having to contact support.
  • They do a BAD job at keeping employee deduction amounts up to date. Additionally, FSA deductions are not updated automatically after open enrollment.
  • Zenefits frees up our staff time to allow us to focus on our business objectives.
I like that Zenefits is cloud-based and that it is continuously updated. It is an intuitive system, and much easier to use than Sage.
Zenefits is well suited for a small company with HR professionals in house, but no decent HR software. I would not use this if you did not have an HR professional on board. They do not provide enough guidance or have one point of contact for the customer.

TriNet HR Platform Feature Ratings

Employee demographic data
8
Employment history
5
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
2
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
6
Direct deposit files
Not Rated
Approval workflow
7
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
8
Update personal information
8
View job history
5
View company policy documentation
7
Employee recognition
Not Rated
Pre-built reports
5
Ability to combine HR data with external data
3
New hire portal
7
Manager tracking tools
7