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TriNet HR Plus

Score5.3 out of 10

236 Reviews and Ratings

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What is TriNet HR Plus?

HR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

Categories & Use Cases

Media

HR Management
HR Management
HR Management
Benefits Admin
Benefits Admin
Payroll
Payroll
Payroll
Payroll

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Key Features

Learn about the best (and worst!) features TriNet HR Plus has to offer, as determined by TrustRadius' reviewers.
Based on 236 ratings of TriNet HR Plus's features
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Top Performing Features

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 8.6

  • Update personal information

    Employees can update personal profile with change of address, dependents, or other personal data.

    Category average: 8.6

  • Employment history

    Employment history is the ability to track previous positions held.

    Category average: 8.3

Areas for Improvement

  • Performance tracking

    Performance tracking allows managers to track individual progress against goals as a component of overall performance.

    Category average: 7.8

  • Line-of sight-visibility

    Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.

    Category average: 7.8

  • Create succession plans/pools

    Managers can create and manage pools of potentially high-performing individuals.

    Category average: 7.9

Reviews

What users are saying about TriNet HR Plus.
View all reviews

Education with TriNet HR Plus

Tiffany Samoff
Administrative Executive in Corporate at Que-Media (11-50 employees employees)

Use Cases and Deployment Scope

I use TriNet HR Plus on a daily basis in my organization. TriNet HR Plus addresses all HR and Payroll issues that arise. I use TriNet HR Plus for Payroll and HR issues.

Pros

  • Education
  • Problem Resolution
  • Ease of use on the website
  • A dedicated representative

Cons

  • Sometimes I find it a little difficult to know exactly where to navigate
  • I would love an easier way to navigate forms
  • More information on HR Compliance classes

Return on Investment

  • It has had a positive impact by streamlining our needs
  • TriNet HR Plus allows me to have extra time to complete other tasks which saves us money.
  • The only issue that was negative was a w-2 issue that resulted in underpayment for an employee

Usability

Alternatives Considered

Insperity

Other Software Used

Salesforce Commerce Cloud, Sage 100, Sage 50

TriNet User friendly

Incentivized
Richard Jewik
Director in Finance and Accounting at United Ways of California (11-50 employees employees)

Use Cases and Deployment Scope

We used TriNet HR Plattfom for primarily processing payroll. It does provide us with the basic information to generate reports to manually process information into our Accounting System. It would be nice to have some kind of integration with our accounting system.

Pros

  • The reports generated for entering payroll into our accounting system is easy to read and understand
  • The Vacation and Sick time accrual reports makes it easy for year end.
  • The information on anniversary dates for vesting is very useful.

Cons

  • Integration with Accounting system
  • Issues of out of cycle payroll can be better presented
  • There should be safeguards in place to prevent inadvertently transfer funds more than once by mistake

Return on Investment

  • Since I started, I have nothing to compare this to see we were already on TriNet
  • We have not benchmark this.
  • We probably have only used the more basic features

Usability

Alternatives Considered

ADP TotalSource

Other Software Used

QuickBooks Desktop Premier, Sage Intacct

TriNet HR Platform: A Good Fit for Us and Companies Like US

Incentivized
Kristen AlbertsenView profile
Head of People in Human Resources at Earthrise Energy (11-50 employees employees)

Use Cases and Deployment Scope

TriNet HR Platform supports an HR department of 1, for our 50 FTE+ company. It is our HRIS platform for onboarding, compliance, benefits, payroll, taxes, HR analytics, expenses, performance management, and recruiting. It is a single centralized source of confidential information that seamlessly speaks across its internal platform, and provides some APIs that connect to external platforms (Sage/Intacct, Microsoft BI, etc).

Pros

  • Payroll
  • Onboarding
  • Off-the-shelf HR analytics
  • Customer support (chat, direct)

Cons

  • APIs could be more robust
  • TriNet HR Platform Perform (performance management) could be more customizable

Return on Investment

  • Minimized need for additional FT or PT HR support
  • Controlled annual insurance renewal costs
  • Provides EPLI as part of standard package/no additional charge

Usability

Alternatives Considered

Insperity, Justworks, Namely and Rippling

Other Software Used

Sage Intacct, monday.com, WordPress, Canva, Adobe Acrobat, Carta, LinkedIn Learning (Lynda.com)

Partnering with TriNet is a no brainer

Incentivized
Verified User
Director in Human Resources (201-500 employees employees)

Use Cases and Deployment Scope

We mostly use TriNet for HR compliance, benefits, and payroll services. TriNet HR Platform offers competitive benefits plans and rates that would be very difficult for us to obtain as a small to mid-sized company.

Pros

  • Reporting
  • Staying on top of HR compliance (labor laws and regulations)
  • Integration with other apps

Cons

  • Employee solution center used to be more responsive
  • I am told multiple ways to contact different teams at Trinet. It would be great if it was more centralized.
  • I wish the compensation benchmark report function was free

Return on Investment

  • My company is likely saving $50k or so on health insurance
  • My company is saving $30k/yr on retirement plan services via TriNet

Usability

Alternatives Considered

Paycom

Worth it. Go get Zenefits.

Incentivized
Ben FlemmingView profile
Director of Human Resources in Human Resources at National School Project (11-50 employees employees)

Use Cases and Deployment Scope

We're using Zenefits to manage all our employee information from hiring, time off, payroll, through the process of termination. Zenefits integrates really well with our applicant tracking system too, so that makes for seamless processes of selection and recruiting. Zenefits solves several key issues of information available for our managers and forth the members of our team to connect with one another: contact info, PTO schedules, and approvals.

Pros

  • Ease of use for employees
  • Ease of use and level of customization for managers
  • integration of all HR functions under one platform

Cons

  • A few things about setting up payroll have been a bit glitchy, notably the inability to record a permanent as well as a work mailing address for some employees.

Most Important Features

  • comprehensive payroll, taxes, and benefits
  • Simple hiring and employee documentation

Return on Investment

  • Great ROI. It replaced a system (no system) which was free but messy and hard to organize. Zenefits has been worth it for our small HR department.

Alternatives Considered

ADP Resource

Other Software Used

QuickBooks Online, Bloomerang, JazzHR

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