My Review | TrustRadius

Use Cases and Deployment Scope

[It's being used for] email security for confidential information.

Pros and Cons

ZixPortal is easy to navigate
Zix lexicon is very thorough

Zix had issues keeping our user list current
Zix ticketing was slow to respond

Return on Investment

Allowed us to transmit HIPAA/FERPA/CJIS related data via e-mail

Alternatives Considered

Cost, ease of implementation, reputation

Likelihood to Recommend

Zix is good for smaller agencies that need protection.

Usability

5

End user support is straightforward. Easy to use. Setup for back-end work is cumbersome, difficult to keep records up-to-date.