Zix Email Encryption
November 08, 2017

Zix Email Encryption

Allison Dechant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)

With the growing rate of cyber-crime and identity theft, we recognize the importance of protecting the storage and transmission of client data now more than ever. We are committed to actively ensuring the privacy and security of our clients and the sensitive data that they entrust us with. For this reason, we decided to implement Zix’s Email Encryption Service across all departments to protect the contents of our outbound emails containing personally identifiable information, such as account numbers, social security numbers, banking and financial information, and more.
  • Customers find it easy to read and reply to emails that are received securely.
  • We were able to establish a Subject Line "key word" that allows employees to easy send secure messages via their mobile devices.
  • A large number of the insurance carriers we partner with use Zix as well, making our secure correspondence even easier.
  • Our implementation specialist was extremely helpful, and made the process a lot easier than expected.
  • The pricing options when it comes to number of users were a little limited, especially for a small business.
  • 80% of our life insurance carriers use Zix, and since implementation; we have noticed our communications have become much more efficient.
Secure email encryption is a must in today's day and age. Introducing it to clients can be a little bumpy, but if you can effectively explain that the email encryption will help to ensure that their personal information is protected it makes it easier. Zix assists with this by providing pre-scripted templates that can be used to educate clients and employees about the new process.

Using Zix Email Encryption (ZixEncrypt)

Zix provides educational material for clients and internal employees about the importance of email encryption, as well as step by step instructions to guide them through the registration process.