Zip your way to a secure email with ZIX!
Updated March 06, 2020
Zip your way to a secure email with ZIX!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zix
We use it for secure emails to and from our customers sending sensitive information such as account numbers and social security numbers or change of personal information.
Pros
- I put the ZIX tutorial button and the login button on our bank's website for our customers to be able to use to contact us.
- Customers send all the banking information to send and receive wire transfers. We used to enforce in person only.
- I receive all the outside emails from our customers and they were not able to send sensitive information before. Now they can give me everything I need to research before I call them back!
- I am able to securely send contracts with sensitive information.
Cons
- I don't like that it skips a line when hitting "enter". Especially for my signature and info area.
- I would like more fonts.
- This product is so easy to use that I have been able to communicate with my customers with ease and peace of mind.
- Our employees are just learning to use it but we feel better knowing they can send an account number to other employees and not have to worry about security.
- Customers are still learning how to login
My IT officer handles post-sales support
Security, security, security and most definitely ease
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