Overall Satisfaction with Zoho Marketing Automation
From the Zoho One suite of apps, we use 22 of the apps in an end-to-end software ecosystem to track our clients from their initial visit on our website to onboarding, document management, project management, billing, and accounting as well as people management. With Zoho's SalesIQ, I can see who is currently on our website, which page(s) they've visited and for how long. We have the option of chatting with them directly or implementing a bot for targeted messaging and to answer frequently asked questions. The analytics and heatmap tracking on each page informs us where to target call to action buttons or where to make improvements.
- Tracking and communicating with clients
- Reporting through Zoho Analytics
- Customization and flexibility
- Internal communication through Zoho Cliq
- HR management through Zoho People
- Auto weekly visitor reports provid excellent contextualization data
- How to leverage Zoho's powerful app suite into specific enterprise industry solutions by providing detailed case studies of existing clients
- Share API and other limitations based on use cases and industry
- Improve documentation of how each field works
- Our business has grown by 20% since we implemented Zoho
- Our processes are automated and easy to follow
- Our internal and external communication has increased significantly allowing a much greater level of efficiency
Do you think Zoho Marketing Automation delivers good value for the price?
Yes
Are you happy with Zoho Marketing Automation's feature set?
Yes
Did Zoho Marketing Automation live up to sales and marketing promises?
Yes
Did implementation of Zoho Marketing Automation go as expected?
No
Would you buy Zoho Marketing Automation again?
Yes