Zoom AI Companion helps us stay connected in construction
October 18, 2025

Zoom AI Companion helps us stay connected in construction

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom AI Companion

We primarily use Zoom AI Companion to gather and share meeting notes after meetings. We have setting set up so that AI automatically sends everyone who was on the meeting a meeting summary after the meeting ends. This has proven to be extremely helpful in keeping our teams on track, especially in being able to stay on the same page and work towards the same goal - discussion items don't get as easily forgotten now that we have Zoom AI Companion at our fingertips! I specifically like that I can use it during a meeting too - we tend to have team meetings where folks hop on and off given the nature of construction, so it's helpful to have a full recap at the end of the meeting for those who only stayed for half, etc. In construction, business moves fast, and Zoom's AI helps keep us organized.

Pros

  • Summarize meeting notes and shares them automatically to each participant
  • Answers questions during a meeting, like surfacing information that might have been missed
  • Polishes and cleans up text to make it sound more formal and professional when needed

Cons

  • I think ChatGPT is still a smarter solution in terms of puling information together from the web when prompted with a request - and I like that ChatGPT offers intuitive next steps
  • Being more intuitive in suggesting next steps after a meeting - it does this well but there could be improvement. Either way it's better than it's competitors at this.
  • Searching the web to pull information
  • Time saved in summarizing meetings
  • Time saved in not having to take as detailed meeting notes
  • Time saved in finding next steps
It's really easy to use - the AI icon is everywhere all over the place in the Zoom client so it's easy to be able to leverage AI whenever you need it, and similarly in the meeting it's easy to find and to use. I don't have complaints here that I can think of.
I think Zoom AI Companion works really well with ChatGPT, our teams use both and we need both - Zoom AI for the Zoom Meetings and ChatGPT for searching the web. Azure isn't as smart as Zoom AI, at least in the use cases that we used them for in construction.

Do you think Zoom AI Companion delivers good value for the price?

Yes

Are you happy with Zoom AI Companion's feature set?

Yes

Did Zoom AI Companion live up to sales and marketing promises?

Yes

Did implementation of Zoom AI Companion go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom AI Companion again?

Yes

Zoom AI Companion is great to use when summarizing meeting notes, when prompting AI to help write or re-write text to use in either an email or a message, and to catch up on items that may have been missed during a meeting. We also use ChatGPT but having Zoom AI ingrained directly into the Zoom meetings is where the magic happens.

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