Item: Zoom Events & Webinars
Rating: 8
Author: Hamim Khan

Use Cases and Deployment Scope

For client conversations and webinars, my firm now uses Zoom Video Webinar. We use Zoom to make meeting invitations and see our clients' faces as we discuss their company because we have clients all across the country. Additionally, the screen sharing tool comes in handy when showing clients' websites and other images.

Pros and Cons

For the purpose of voice recording and onboarding new employees, this works well.
It is simple to use and has a pleasing appearance.
It is a fantastic tool for recording and archiving critical recordings.

It could be easier to share documents at a meeting.
If this is your first time attending a Zoom webcast, please arrive five minutes early. It might take some time to get there.

Return on Investment

It has saved time in transport as meetings can be held online.
The collaboration has been great as anytime meetings can be set up.

Key Insights

Do you think Zoom Events & Webinars delivers good value for the price?

Yes

Are you happy with Zoom Events & Webinars's feature set?

Yes

Did Zoom Events & Webinars live up to sales and marketing promises?

Yes

Did implementation of Zoom Events & Webinars go as expected?

Yes

Would you buy Zoom Events & Webinars again?

Yes

Other Software Used

AllProWebTools

Usability

8

Zoom is a forward-thinking platform that will appeal to the younger generation. The comprehensibility makes it enjoyable and simple to use. For international calls, we utilize Zoom both internally and externally.

Support Rating

8

We use Zoom for all of our client demonstrations.We send a prospective customer to a sales associate who conducts the demo on Zoom when we get them on the phone and persuade them to do so.

Likelihood to Recommend

Zoom may be used for a variety of purposes. Not only do I want to perform seminars and group coaching here someday, but I also want to establish a webinar. It's convenient for me as a coach and for firms with people scattered over the United States or the globe to be able to gather in one central location. This is useful for anyone who has to meet face to face or even face to audio, and it's even better if the talk or meeting needs to be recorded. I haven't discovered a method to make it less useful or suitable for myself, so I can't speak to that.

Products Replaced

No

Key Differentiators

Price
Product Features
Product Usability

Evaluation Lessons Learned

This would depend on the excess facilities on budget negotiations.

Zoom Events & Webinars Customer Support Pros and Cons

Pros	Cons
Immediate help available Support cares about my success	Slow Resolution Not kept informed

Premium Support

Yes, we needed unlimited time and more participants which is available on premium plan.

Bug Resolution

No

Features are excellent.

Overall Satisfaction with Zoom Video Webinar