Zoom Workspace Review from an academic users perspective
July 22, 2025
Zoom Workspace Review from an academic users perspective
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- Zoom Meetings & Chat
- Zoom Phone
- Zoom Rooms
- Zoom Video Webinar
- Zoom Team Chat
- Zoom AI Companion
- Zoom Whiteboard
Overall Satisfaction with Zoom Workplace
We use Zoom Workplace for hosting bi-directional class rooms at our academic institution. We have both graduate and undergraduate level courses offered at our satellite campus as well as students taking courses that are offered on main campus. Zoom provide seamless integration for holding conference level connectivity from our class rooms for invited talks and other academic activities.
Pros
- Seemless roomscale connectivity
- Integration with calendar
- Cisco System compatibility
Cons
- Codec compatibility
- More intuitive built-in camera and screen controls
- Shortcuts to preferred endpoints
- Classes are remote
- Conferences are hybrid
- Collaboration is easier
Zoom has better compatibility compared to Teams at our institution. It also supports a wider array of codecs. We like using Zoom despite the fact that both Teams and Zoom are supported at an enterprise level at our academic institution. Zoom also seems to have better video and audio quality and lower drop rates.
Do you think Zoom AI Companion delivers good value for the price?
Yes
Are you happy with Zoom AI Companion's feature set?
Yes
Did Zoom AI Companion live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoom AI Companion go as expected?
Yes
Would you buy Zoom AI Companion again?
Yes
Comments
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