Zoom Workplace is the de facto standard for business.
July 14, 2025

Zoom Workplace is the de facto standard for business.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Whiteboard
  • Zoom AI Companion
  • Zoom Docs
  • Zoom Clips

Overall Satisfaction with Zoom AI Companion

Zoom AI Companion is the de facto standard for meetings before the COVID-19 pandemic. After switching to Zoom AI Companion from the previous WebEx meeting tool, everyone is impressed by the stable connection and intuitive interface for sharing screens and content. Since
then, I cannot live a day in my business without using Zoom as my workplace. Zoom AI Companion is not just a remote meeting tool, but a truly collaborative space that brings together remote and face-to-face co-workers, continually evolving with new functionalities every day.

Pros

  • Stable connection.
  • Intuitive interface.
  • AI Companion.

Cons

  • Complicated my settings.
  • Event/Meeting set-up AI assistant.
  • Connections with competitive tools (MS Teams, Miro, etc.)
  • Business trip cost reduction at scale.
  • Productive meeting for decision making.
  • Meeting summary by AI Companion.
Compared to Microsoft Teams, Zoom AI Companion is a clear pioneer in this remote and virtual collaboration platform, leading the way. It is possible to have a remote meeting on both Microsoft Teams and Zoom AI Companion. But Zoom AI Companion provides
more productivity and time savings to users. Zoom AI Companion continues to enhance its features to provide value to the product.

Do you think Zoom AI Companion delivers good value for the price?

Yes

Are you happy with Zoom AI Companion's feature set?

Yes

Did Zoom AI Companion live up to sales and marketing promises?

Yes

Did implementation of Zoom AI Companion go as expected?

Yes

Would you buy Zoom AI Companion again?

Yes

If you have a colleague who is based in a remote location or is part of a remote team, Zoom is a vital collaboration tool for your day-to-day work. Zoom AI Companion is easier and more effective for working with a colleague at a remote location rather than making a call. You can share your non-verbal reactions through video, which brings a close experience to face-to-face interactions.

Zoom AI Companion Feature Ratings

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