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ZoomInfo is Dishonest
May 20, 2020

ZoomInfo is Dishonest

Taylor Davis | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

We needed some help with a list of employers. Zoominfo said that in order to get that list, we had to get access to their online tools.
  • List was of medium quality.
  • ZoomInfo used misleading language in the contract to auto-renew and pushed us for more payment even though we do not log in anymore and we verbally agreed that this would not auto-renew. They have been very unreasonable.
  • None. The list was medium to poor quality.
I can't work with a dishonest company. ZoomInfo has clearly been dishonest. The front page of the contract specified the 'Term' of the contract as 366 days. The back of the contract in very little font specified that the term was 366 until the renewal which auto-renews unless we give written desire to stop before 30 days of renewal. This is ridiculous, dishonest and self-serving. I would understand paying if we went over the renewal and were still using every day but we have not used this information in months.

ZoomInfo Sales Feature Ratings

3.0
Advanced search
3
Identification of new leads
2
List quality
4
List upload/download
5
Ideal customer targeting
2
Load time/data access
2
3.7
Contact information
4
Company information
3
Industry information
4
Not Rated
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Not Rated
Sales email templates
Not Rated