ZoomInfo is a scam

ZoomInfo is a very expensive product (over $50,000/year) for a very small team. I was OK trying the software, but where they are bad is their auto renewal feature in their contract.

Their sales people reached out to us last year to let us know about auto-renewal. Unfortunately, it was after our deadline to cancel. Our fault - we should pay closer attention to dates in the contract.

We were VERY clear in our language that we wanted to cancel (after we paid the $50k in extortion money for 2019). Along comes 2020 and they do it again! Their sales person 'Breanna Minneker' emailed us about renewing after our cancel date. This is a whole new group of people that have no records at all of our previous cancellation request and again are attempting to extort another $50k out of us. Their VP "Abed Farhan" told me '' We have met our contractual obligations and feel our contract is valid, we intend to process it.' Even after knowing we cancelled via email.

I'm sure their legal counsel will threaten to sue us again even though we cancelled several times already.

I would not recommend them at all. Not just shady - but downright extortionist business practices. Stick with LinkedIn Sales Navigator - it's cheaper and they aren't scam artists.