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Beware of this company
November 08, 2020

Beware of this company

Melissa Nichols | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

ZoomInfo was being used by the fundraising department to acquire sales leads
  • They seem to publish a lot of people's data
  • The platform seems easy to use
  • It appears at times to have updated information
  • The company does not communicate when the mandatory auto-renewal comes up
  • They become threatening and harrassing if you question their auto renewal practices
  • If you file a complaint with the BBB, they will start in with the harrassing phone calls directed at the person filing the complaint.
  • They are an unscrupulous, unethical company and I recommend finding another service
  • There was absolutely no ROI for us, it was a net loss
If you a a large company and willing to spend a lot of money on something like this and you don't mind if it renews without them contacting you, then I suppose it is ok.

If you are a small company or nonprofit and do not have a lot of money to throw around, then this is not for you. They will not let you out of the contract and will continue with harassing emails and phone calls.

ZoomInfo Sales Feature Ratings

1.0
Advanced search
1
Identification of new leads
1
List quality
1
List upload/download
1
Ideal customer targeting
1
Load time/data access
1
1.0
Contact information
1
Company information
1
Industry information
1
1.0
Salesforce integration
1
Company/business profiles
1
Alerts and reminders
1
Data hygiene
1
Automatic data refresh
1
Tags
1
Filters and segmentation
1
1.0
Sales email templates
1