I love ZoomInfo
December 02, 2020

I love ZoomInfo

Nathan Newman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

ZoomInfo is used in our organization to find and qualify leads. Our sales development team uses it on a daily basis. They are constantly searching for new opportunities through their robust set of tools that allows them to filter and narrow down certain industries.

Pros

  • ZoomInfo has the contacts you are looking for.
  • They give the information that may not be given through other vendors like added details of company growth, revenue, and employee organization.
  • They are always trying to find a way to support you. I am receiving constant support from their team.

Cons

  • Some of the contacts are outdated. They may need to be updated.
  • Oftentimes there are people who may be upset with you for calling them with the contact info found on the directory.
  • Some of the filtering tools could have more categories to choose from, especially in the service industry.
  • We see an ROI from our ZoomInfo prospecting efforts every month
  • We are now using it in other departments
  • It substantially decreases time to find new opportunities
ZoomInfo is perfect for sales teams that are looking for new leads where they have a defined target market or people they are looking for. It may not be a good fit for consumer-based marketing.

ZoomInfo Sales Feature Ratings

7.8
Advanced search
7
Identification of new leads
9
List quality
8
List upload/download
8
Ideal customer targeting
7
Load time/data access
8
7.7
Contact information
8
Company information
10
Industry information
5
7.4
Salesforce integration
10
Company/business profiles
8
Alerts and reminders
7
Data hygiene
8
Automatic data refresh
7
Tags
7
Filters and segmentation
5
8.0
Sales email templates
8

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