Overview
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
HubSpot Sales Hub blew away every expectation I ever had!
“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”
Critical Tool for People in BD
HubSpot, less features than SFDC but also cheaper!
HubSpot is the top spot in sales tracking and management.
Easy to use
Great solution for sales team on the road
Highly Recommend HubSpot
We love HubSpot Sales Hub
80% more reach outs because of an organized platform
Organize your workflow & increase outreach with HubSpot Sales Hub
Absolute Growth, the right way
HubSpot Sales Hub for Customer Experience
First year of HubSpot Sales Hub review
Awards
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Reviewer Pros & Cons
Pricing
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is HubSpot Sales Hub?
HubSpot Sales Hub Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(498)Attribute Ratings
Reviews
(1-25 of 121)The attention to detail in the platform helps me save time and reinvest that time in building meaningful interactions with my clients. Certain small things like simply entering the word "Call" when creating a new task, it's automatically going to pull up the option to call the client in one single click when you are going through your task at the time that it's due.
Also, when I'm creating a sequence, being able to easily customize and personalize it makes all the difference. As long as the customer's information is correctly entered in Hubspot, the system will gather their first name, company name, etc and enter those where I ask it on the email. Making my job just that much easier and giving my prospects a more personalized approach, without any extra effort from my end. This truly has been a game changer in my work and has helped me attract many more clients.
- Email Sequences
- Task Management
- Integrating with other software
- The help/learning section could be a little overwhelming since it's just so huge.
- Deal Creation
- Tracking Sequences and success/conversion rates
- Keeping everything all in one platform to reduce the number of clicks when logging a task
- Giving more options to auto remove contacts from sequences - like when a call is connected or a meeting is scheduled
- It facilitates the organization, communication, and tracking of leads for sales reps.
- It has sales user activity sorting, playbooks, meeting links, and roll-up businesses.
- It's adaptable, keeps track of finances, and works with various programs.
- It's significant but too expensive for large teams.
- In some cases, automation can improve usability.
- It should offer live chat to free users.
Critical Tool for People in BD
- Task Lists
- Activity feed so I can reach out to people who engage with my emails
- Call logs so that all touches are automatically collected on the person/company record.
- I wonder how accurate the recommended times to send emails are....
- It seems that template emails render a bit differently in a person's mailbox after I send them...I want the template to look exactly like the message that gets sent.
HubSpot, less features than SFDC but also cheaper!
- Account Organization
- Import/Export of Contact/Company Data
- Integrations with other tools
- Disjointed integration among calls, company info and contacts
- Call history is extremely hard to read compared to Salesforce
- No auto-save feature and sometimes information gets lost
HubSpot is the top spot in sales tracking and management.
- Tracking Engagement
- Developing workflows
- Tracking current status on leads
- Sequences can be improved a bit from being a bit rigid
Easy to use
- Orginization
- Notifications
- User friendly
- Customizable
- I feel that sequences can be a little more robust
Great solution for sales team on the road
- Clean up contact data, duplicates, etc.
- Easily find contacts by company, and custom fields (we use a customer type field)
- Assigning tasks
- Sequences are limited
- Pay per contact
- App has limited functionality
Highly Recommend HubSpot
- call metrics
- organizing lists
- sorting metrics alphabetically
We love HubSpot Sales Hub
- customer service
- Help
- Organization
- server issues
- contact duplication
- some automations
80% more reach outs because of an organized platform
- The task feature of HubSpot has been super helpful for me to organize what activities I am focusing on throughout the day. Instead of having a generalized list of the activities that need to take place today, I can organize that list by calls, emails, to-do's, linked-in, etc. That way I can take an hour of my time and focus on only doing phone calls, only doing emails, etc. It has helped me increase my productivity by making 20 phone calls a day to 100 phone calls throughout the day.
- Hubspot Sequences are also super helpful in order to plug and play contacts that need similar solutions. The automatic email feature allows me to not have to spend time sending a simple email template. Instead, it automatically sends that email out at the time that THEY would most likely respond.
- This gives me more time to focus on the tasks that I can't automate, allowing me to be way more productive. I can also customize my sequences to automate when I am reaching out, and what activity I am doing.
- Sequences give me the ability to create a highly customized approach, with the scalability of a plug and play format.
- I would love to see things a little more simplified or have the capability to hide everything except what is important to me in my role.
I don't have much experience working in other industries with HubSpot Sales Hub, but I'm sure that there are some use cases where smaller companies that don't need as many tech integrations would find HubSpot Sales Hub as over kill.
- Stores detailed lead information
- Syncs with apps like sales navigator and gmail
- Allows for organized outreach workflow through email sequences
- Not enough criteria to divide tasks by, or urgency
- Task clutter means its can be difficult to identify follow ups
- No inbuilt dialer
Absolute Growth, the right way
- Scheduling
- List new leads
- Keep track of deals
- A little slow
- A few glitches from time to time
- The in browser calling is almost okay
HubSpot Sales Hub for Customer Experience
- Reports
- Ticket management
- Task organization
- Sometimes HubSpot Sales Hub has some speed problems
- Contact merging could be easier
- Ticket view filter UI is a bit unintuitive - specifically, the ticket properties aren't alphabetized but laid out in somewhat random order, and there doesn't seem to be an option to change that
First year of HubSpot Sales Hub review
- Using templates for marketing emails
- Setting up daily tasks
- Work flows
- We need automated emails (workflows) for clients who do not have deals, this is a big issue
Good software for small business
Isn't it what we need in small businesses? Customize it, organize a large number of customers outcome, and able to make connections to the customers via Omni channels.
- Customize it they way your business needs
- Collabrate with team work
- Dashboards, you can see the outcome of every week or month
- I think it cliche at communicate at 3rd party apps
Marketing & Sales Alignment in one hub
- Deals and task creation
- Managing the pipeline
- Email templates and tracking
- Managing the product library
- Outlook for Mac integrations
- Email templates
The Hub of all things efficiency
- Organization
- Fluidity
- Intuitiveness
- Automation
Keep track of your daily goals.
- Set a task with a complete date
- Contain all prior calls/notes in one spot
- I can record all important conversations, so I don't have to remember what was said at a later time
- Match all parent companies with their children
Helping Keep the Sales Wheels Turning
- Filtering and reports
- Automated communications
- Workflows
- Cross-object reporting (contacts with open tasks by sales rep, for example)
- Pagination on the activity feed to speed reviewing sales conversations
- Ability to review a filtered list of contacts with a "next/back" button - similar to their task management capability
Sequences save the day!
- Automated email sequences
- Batching tasks with queues
- Connecting customers to other customers, companies, and tasks
- Assigning tasks in a sequence to the proper person, not just the person who activates the sequence
- Inability to text customers and track with same functionality as email is a big missing
Great CRM!
- Provides insight and metrics on prospect engagement
- Contact, deal and task management is all integrated and customizable
- Email integration means everything is automatically captured in HubSpot Sales Hub, without manual intervention
- Being able to schedule emails and easily send batch emails is a huge bonus
- Dashboards can be difficult to build / understand where data is pulled from
I love HubSpot! Best CRM out there!
- Email Sequencing
- Meeting Booking
- Task Management
- Better Sales Nav integration
- Gong integration
- note taking
- The sales funnel makes it easy to predict and track how sales development is going.
- It enables us to run all our businesses as a single unified solution using a single system from the ground up.
- It's the catalyst for our digital transformation and works well with HubSpot and other marketing systems.
- Overall, navigation is lacking, and activity logs can be overwhelming.
- More robust conversion reporting is required to support larger enterprise teams.
HubSpot Sales Hub Review
- Integration of other outreach software
- Easy and user friendly landing page and functionality design
- Customer service and training
- Glitchy aspects where some things aren’t saved the first time around
- Some integrations can not work the best
- I would like to see more base cases of other users that are using the platform to its fullest capability