Okay but overpriced product. Scummy company
March 23, 2021
Okay but overpriced product. Scummy company
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with ZoomInfo
Need data for Sales Development Reps and Account Executives.
- Good amount of data available.
- Direct lines were accurate before COVID.
- Unexpected evergreen clauses in contract that I was not able to cancel my contract despite reaching out A MONTH before the contract renewal.
- Non-responsive sales reps/AR team when dealing with a contract issue trying to reduce the size of my contract before the renewal.
- Now being collected against for an amount larger than my original contract claiming I didn't reach out to the specific email that was in my contract to resolve the issue (despite having reached out to their sales rep about the issue).
- Was good at improving growth with more data.
- Has been a huge distraction dealing with their collections process and sales reps who are powerless to resolve any issue besides threatening litigation.