A demand lever that scales!
May 07, 2021

A demand lever that scales!

Hannah Merrill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

We're using ZoomInfo to connect with new leads via email lead gen campaigns. Our company pivoted from a B2C product to a B2B product during the Covid-19 pandemic so using ZoomInfo was helpful as we delved [into] new demand channels on the B2B side.

Pros

  • Customer Service
  • Account Management
  • Ease of Use

Cons

  • Clearer instructions for exporting lists
  • Automation features for lower tier accounts
  • Faster lead conversion
  • Grown our database
I have done ample research on products comparable to ZoomInfo but ultimately nothing stacked up— I have stuck with ZoomInfo because their customer service, database strength, and ease of use is far superior to other products on the market.
ZoomInfo has helped us immensely in developing a consistent demand lever for our B2B product. It has connected us with new leads and opened doors for new opportunities for our team. As a very small team, we need tools that are easy to onboard and manage usually by one given individual. ZoomInfo has countless resources that I can utilize to maximize the user experience and a helpful account management team paired with that.

ZoomInfo Sales Feature Ratings

7.3
Advanced search
8
Identification of new leads
7
List quality
7
List upload/download
6
Ideal customer targeting
7
Load time/data access
9
7.7
Contact information
7
Company information
8
Industry information
8
9.0
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
9
Not Rated
Sales email templates
Not Rated

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