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Search Results

Reviews (51-64 of 64)

July 28, 2020

The most convenient RPA tool in the market!

Anonymous | TrustRadius Reviewer
Verified User
Engineer in Information Technology
Information Technology & Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

automate internal processes such as Payroll and the Background Checking of BPO associates. It greatly helps the company to build confidence around RPA automation

July 21, 2020

Best Talent Assessment Software

Shailaja Jayanthy | TrustRadius Reviewer
Shailaja Jayanthy
IT Operations Manager
MphasiS an HP CompanyInformation Technology & Services, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

cater to a wide variety of job roles. EYardstick helped us in assessments for BPO hiring to typing tests to core IT exams with 360 degree proctoring solution

December 13, 2019

Automation made easier with UiPath Enterprise RPA Platform

Arun Kumar | TrustRadius Reviewer
Arun Kumar
Senior Software Engineer(RPA)
IGT SolutionsInformation Technology & Services, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

pricing models we select one of them for any process automation. We support BPO operations for international airlines and OTAs around the world. So our main

October 23, 2019

Genesys PureCloud Review

Sergio Rota | TrustRadius Reviewer
Sergio Rota
Application Consultant (CTI, CRM)
TechneValue GmbHBanking, 11-50 employees
Score 9 out of 10
Vetted Review
Reseller
Review Source

Better use of the investment: the fact of using BPOs with Genesys Cloud it was possible to send the "easier" calls to the outside

September 16, 2019

Loyal CIC advocate

James Tans | TrustRadius Reviewer
James Tans
Director ICT Production Applications
ConduentConsumer Services, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

We use it as a call center solution for our customer. Conduent is a BPO where you can outsource, for example, your customer service

July 11, 2019

Reliable, Scalable, Functional

Anonymous | TrustRadius Reviewer
Verified User
Representative in Customer Service
Real Estate Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

scaling. Integrate multi-location support centers. Assist with the move to a BPO.

May 14, 2019

Automation Anywhere Leads RPA

Anonymous | TrustRadius Reviewer
Verified User
Consultant in Information Technology
Computer Software Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

to automate across many industries like apparel, finance, bank, insurance, BPO, etc. I myself have solved business processes like Cost Sheet Creation, Payroll … to automate across many industries like apparel, finance, bank, insurance, BPO, etc. I myself have solved business processes like Co…

February 25, 2019

Great software for BPO and contact centers

Horacio Carcamo | TrustRadius Reviewer
Horacio Carcamo
Product Development Asst.
Myron ManufacturingMarketing and Advertising, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Five9 is well suited for a business process outsourcing (BPO) service company or a large telecom company that handles a call center department … Five9 is well suited for a business process outsourcing (BPO) service company or a large telecom company that handles a call center department. It p…

June 19, 2018

It simplifies everything.

Anonymous | TrustRadius Reviewer
Verified User
Engineer in Information Technology
Legal Services Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

company’s story… from start-up to the acquisition by Xerox which later split off BPO divisions into Conduent. The ability to keep people focused on the end zone … company’s story… from start-up to the acquisition by Xerox which later split off BPO divisions into Conduent. The ability to keep …

December 21, 2016

Presence Great Omnichannel Option for Contact Centers

Axel Alejandro Alcocer Medellin | TrustRadius Reviewer
Axel Alejandro Alcocer Medellin
Director de Operaciones
Callcom Contact CenterTelecommunications, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

We are a BPO contact center and we use Presence as our omnichannel communications solution. We have inbound and outbound operations. We have email, chat … We are a contact center & BPO company and our telecommunications are based on Presence. We do customer care … We are a BPO cont…

December 23, 2015

Best tool for middle-market companies

Anonymous | TrustRadius Reviewer
Verified User
Professional in Finance and Accounting
Accounting Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

and repost transactions that are unchangeable once approved. Workflows for BPO are not the same as internal and should have different approval options.

November 12, 2015

Click to view! No waiting in Qlikview.

Anonymous | TrustRadius Reviewer
Verified User
Employee in Other
Computer Software Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

It is being used across the entire Company (in a BPO environment) for different customers, mostly for scorecards and finance analysis dashboards.

May 20, 2015

Best in Class

Wayne Tomita | TrustRadius Reviewer
Wayne Tomita
Chief Financial Officer
The Hawaii GroupAccounting, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

set up in a BPO environment?3. What is the pricing model for my line of business and how does Intacct help me to succeed in growing my BPO business?4.

May 08, 2015

If you want the best for your BPO business, you need QuickBooks!

Cristine Delos Santos | TrustRadius Reviewer
Cristine Delos Santos
Accounting Associate
Vertaccount Inc.Accounting, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

As a BPO company providing accounting/bookkeeping services to clients, it is crucial

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