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Search Results

Listings

Salesforce Agentforce Service

Salesforce Agentforce Service

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
453 Ratings

Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management … automation, and analytics, enabling companies to deliver exceptional customer service experiences. … Salesforce Agentforce Servic…

  • Reviews (100)
  • Alternatives
  • Other Help Desk Software
WithSecure Cloud Protection for Salesforce

WithSecure Cloud Protection for Salesforce

10 Ratings

(formerly F-Secure) Cloud Protection for Salesforce is a cloud security option protecting enterprises using Salesforce.com services. … of the Salesforce platforms. WithSecure Cloud Protection for Salesforce is designed to prevent attacks via files and URLs uploaded to Salesforce Clouds &helli…

  • Reviews (1)
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  • Other Cloud Computing Security Software
Infosys Cobalt

Infosys Cobalt

We don't have enough ratings and reviews to provide an overall score.

Infosys Cobalt is a suite of public cloud infrastructural managed services, including security, cloud testing, integration, devops, and assurance, for … for AWS, Azure, Oracle, Salesforce, and MS Dynamics.

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More listings (10000) for Salesforce Service Cloud

Categories

Case Management Software

Case Management Software approaches the task of dealing with work to be done to achieve a customer-centric outcome, which is generally not repeatable. Cases are responses to customer problems, claims, or requests that require intervention by skilled knowledge workers, and cannot be handled by straig…

Help Desk Software

In addition, Help desk platforms offer features such as automation, self-service portals, and advanced analytics to optimize the support workflow and enhance … processes. Other names for Help Desk software include: Customer service management software Service desk software Customer support s…

Contact Center Software

and sales teams, these platforms improve responsiveness and CX. Compare cloud-based solutions by features, scalability, and verified user reviews. … wide variety of industries. Cloud-Based and On-Premise Solutions There are two main Contact Center deployment options: cloud-based and on-premis…

More categories (679) for Salesforce Service Cloud

Vendors

Salesforce

Salesforce provides a customer success platform. The company's social and mobile cloud technologies include their flagship sales and CRM applications.

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  • Piper the AI SDR by Qualified
  • Agentforce Marketing
  • Agentforce Sales
  • Other Products

Service Express

Service Fusion

More vendors (4487) for Salesforce Service Cloud

Reviews

More reviews (10000) for Salesforce Service Cloud

Reviews

November 09, 2017

Salesforce Service Cloud

Brandon Schroth | TrustRadius Reviewer
Brandon Schroth
Client Representative
ArkadinTelecommunications, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Salesforce service cloud is the best you can get within the industry. It improves all aspects … Salesforce Service Cloud is the best you can get within the industry. It improves all aspects of insight within your company and gives the complete overview

May 08, 2023

Salesforce Service Cloud overview

Anonymous | TrustRadius Reviewer
Verified User
Account Manager in Sales
Hospitality Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

digitization of service management Improving customer satisfaction post sales Increasing the efficiency of service organization and reducing service resolution … Using Salesforce service cloud internally to create support tickets. It offers a complete 360 degree ticket management system with …

July 22, 2024

Salesforce Service Cloud Review

Anonymous | TrustRadius Reviewer
Verified User
Administrator in Customer Service
Machinery Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

We use Salesforce Service Cloud to track and manage customer inquiries, complaints, technical issues, and requests. Cases are created automatically from … we have had a time where the entirety of our cloud has been unavailable. The majority of the time the cloud is fully available to us. &hel…

More reviews (10000) for Salesforce Service Cloud

Comparisons

vs

Compare BlueBean to Salesforce Agentforce Service

Side by side comparison of BlueBean and Salesforce Agentforce Service via 453 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

vs

Compare BlueSpice to Salesforce Agentforce Service

Side by side comparison of BlueSpice and Salesforce Agentforce Service via 453 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

vs

Compare BoldDesk to Salesforce Agentforce Service

Side by side comparison of BoldDesk and Salesforce Agentforce Service via 454 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

More comparisons (740) for Salesforce Service Cloud

Product Family

IBM Cloud

Why move to the cloud? On premises or off, public or private, bare metal or virtual, IBM Cloud makes using the latest technologies to create innovative experiences, faster and easier. Modernize core systems with microservices, lift and shift VMware apps without massive rework, or leverage Artificial…

Cisco Cloud & Compute

SaaS-based cloud operations management.With the Unified Computing System (UCS), Cisco provides a range of rack, blade, and storage servers to modernize your computing environment, while HyperFlex extends the simplicity of hyperconverged infrastructure, from core to edge and multicloud environments. …

Cisco Data Center & Cloud Networking

Take your data center and cloud network to where the data is. Cisco offers cloud networking solutions built for scale with industry-leading automation, programmability, and real-time visibility. Products include the Nexus data center switching series, the MDS storage networking family, multi-cloud n…

More product lines (10) for Salesforce Service Cloud

General

Getting Started | TrustRadius

questions - provides a detailed review of product satisfaction, customer service, and implementation.Your review will be staged for approval before it is

Research Team TrustRadius

Christopher Wattles is a Research Analyst with TrustRadius. He has a BS in Health Services Administration from the University of Central Florida, and is working towards

Guidelines and Tips for Reviewers

AngryFeeling anger towards a vendor for promises not kept, poor customer service, or any other reason is perfectly valid. Reviews, however, are not the best

More general results (4) for Salesforce Service Cloud

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